Leadership in a Diverse and Multicultural Environment Developing Awareness, Knowledge, and Skills - Connerley, Mary L. (SAGE Publications, 2005)
Cover; Contents; Foreword; Preface; Acknowledgments; Chapter 1 -- Making the Business Case for Increased Awareness, Knowledge, and Skills; Chapter 2 -- The Complexity of Culture; Chapter 3 -- Cultural Frameworks and Their Importance for Leaders; Chapter 4 -- Where Does One Start on the Journey to Multicultural Awareness, Knowledge, and Skills?; Chapter 5 -- The Development of Multicultural Competencies; Chapter 6 -- What Can We Do to Make Multicultural and Diversity Training More Effective?; Chapter 7 -- A Training Program to Lead From Multicultural Awareness to Knowledge and Skills
Chapter 8 -- Constructive Conflict Management in a Cultural ContextChapter 9 -- Redefining Leadership Through Multiculturalism; Appendix; References; Name Index; Subject Index; About the Authors
Leadership in a Diverse and Multicultural Environment provides leaders with the tools necessary to effectively interact with all individuals. Although much of the research related to multiculturalism has focused on expatriates and international assignments, the book also focuses on leaders in domestic organizations, as they can benefit from developing their own multicultural awareness, knowledge, and skills. Effective leaders can shape the culture of their organization to be accepting of individuals from all races, ethnicities, religions, and genders with a minimum of misunder
Includes bibliographical references (p. 177-197) and index