Scorecard best practices design, implementation, and evaluation - Lawson, Raef A. (John Wiley & Sons, 2008)
Includes bibliographical references and index
Charles Horngren's reflections -- 1. Introduction -- 2. Scorecard systems overview -- 3. Establishing motivation -- 4. Enabling a supportive organizational environment -- 5. Design of a scorecard system I: the organizing framework -- 6. Design of a scorecard system II: other issues -- 7. Implementation strategies -- 8. Implementation issues -- 9. Scorecard automation -- 10. Best practice considerations checklist -- Case studies