APA-Zitierstil (7. Ausg.)

Hickman, L. (2013). Service desk 37: Most asked questions : what you need to know. Emereo.

Chicago-Zitierstil (17. Ausg.)

Hickman, Lois. Service Desk 37: Most Asked Questions : What You Need to Know. [Brisbane, Australia]: Emereo, 2013.

MLA-Zitierstil (9. Ausg.)

Hickman, Lois. Service Desk 37: Most Asked Questions : What You Need to Know. Emereo, 2013.