APA (7th ed.) Citation

Barbee, A. (2011). Everything you need to know about customer service excellence. BrainMass Inc.

Chicago Style (17th ed.) Citation

Barbee, Aaron. Everything You Need to Know About Customer Service Excellence. [Newmarket, Ont.]: BrainMass Inc, 2011.

MLA (9th ed.) Citation

Barbee, Aaron. Everything You Need to Know About Customer Service Excellence. BrainMass Inc, 2011.

Warning: These citations may not always be 100% accurate.