APA (7th ed.) Citation

(2006). Improving customer service (2nd edition.). Team Publications & Worldwide Center for Organizational Development.

Chicago Style (17th ed.) Citation

Improving Customer Service. 2nd edition. [Place of publication not identified]: Team Publications & Worldwide Center for Organizational Development, 2006.

MLA (9th ed.) Citation

Improving Customer Service. 2nd edition. Team Publications & Worldwide Center for Organizational Development, 2006.

Warning: These citations may not always be 100% accurate.