Booher, D. D. (2013). Confrontational communication: Delivering negative feedback, bad news, and other straight talk. Booher Consultants.
Chicago-Zitierstil (17. Ausg.)Booher, Dianna Daniels. Confrontational Communication: Delivering Negative Feedback, Bad News, and Other Straight Talk. Colleyville, Tex: Booher Consultants, 2013.
MLA-Zitierstil (9. Ausg.)Booher, Dianna Daniels. Confrontational Communication: Delivering Negative Feedback, Bad News, and Other Straight Talk. Booher Consultants, 2013.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.