Implementing service quality based on ISO/IEC 20000: a management guide
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ely
IT Governance Pub.
2011
|
| Subjects: | |
| Online Access: | Volltext |
| Item Description: | This step-by-step management guide will benefit all who have a role in the ISO/IEC 20000 implementation and certification process. Written for companies of any size in any location Includes bibliographical references |
| Physical Description: | 1 Online-Ressource (102 p.) |
| ISBN: | 9781849281935 1849281939 9781849281928 |
Staff View
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| id | DE-604.BV042964439 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:13:55Z |
| institution | BVB |
| isbn | 9781849281935 1849281939 9781849281928 |
| language | English |
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| physical | 1 Online-Ressource (102 p.) |
| psigel | ZDB-4-EBU FLA_PDA_EBU |
| publishDate | 2011 |
| publishDateSearch | 2011 |
| publishDateSort | 2011 |
| publisher | IT Governance Pub. |
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| spelling | Kunas, Michael Verfasser aut Implementing service quality based on ISO/IEC 20000 a management guide Ely IT Governance Pub. 2011 1 Online-Ressource (102 p.) txt rdacontent c rdamedia cr rdacarrier This step-by-step management guide will benefit all who have a role in the ISO/IEC 20000 implementation and certification process. Written for companies of any size in any location Includes bibliographical references COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Informatik Information technology Management Standards Computer service industry Management Standards http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=391094 Aggregator Volltext |
| spellingShingle | Kunas, Michael Implementing service quality based on ISO/IEC 20000 a management guide COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Informatik Information technology Management Standards Computer service industry Management Standards |
| title | Implementing service quality based on ISO/IEC 20000 a management guide |
| title_auth | Implementing service quality based on ISO/IEC 20000 a management guide |
| title_exact_search | Implementing service quality based on ISO/IEC 20000 a management guide |
| title_full | Implementing service quality based on ISO/IEC 20000 a management guide |
| title_fullStr | Implementing service quality based on ISO/IEC 20000 a management guide |
| title_full_unstemmed | Implementing service quality based on ISO/IEC 20000 a management guide |
| title_short | Implementing service quality based on ISO/IEC 20000 |
| title_sort | implementing service quality based on iso iec 20000 a management guide |
| title_sub | a management guide |
| topic | COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Informatik Information technology Management Standards Computer service industry Management Standards |
| topic_facet | COMPUTERS / Computer Literacy COMPUTERS / Computer Science COMPUTERS / Data Processing COMPUTERS / Hardware / General COMPUTERS / Information Technology COMPUTERS / Machine Theory COMPUTERS / Reference Informatik Information technology Management Standards Computer service industry Management Standards |
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