Municipal benchmarks: assessing local performance and establishing community standards
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Thousand Oaks, Calif.
Sage Publications
c2001
|
Ausgabe: | 2nd ed |
Schlagworte: | |
Online-Zugang: | Volltext |
Beschreibung: | Includes bibliographical references (p. 471-481) and index Introduction -- Performance measurement and benchmarking -- Animal control -- City attorney -- City clerk -- Courts -- Development administration -- Emergency communications -- Emergency medical services -- Finance -- Fire service -- Fleet maintenance -- Gas and electric services -- Human resource administration -- Information systems -- Library -- Management services executive offices, budget, management audit -- Parking services -- Parks and recreation -- Police -- Property appraisal -- Public health -- Public transit -- Public works engineering and miscellaneous services -- Purchasing and warehousing -- Risk management -- Social services -- Solid waste collection -- Streets, sidewalks, and storm drainage -- Traffic engineering and control -- Utilities business office -- Water and sewer services -- Performance milestones This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport |
Beschreibung: | 1 Online-Ressource (ix, 501 p.) |
ISBN: | 9781452267104 1452267103 0761920781 9780761920786 9781452233468 1452233462 |
Internformat
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100 | 1 | |a Ammons, David N. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Municipal benchmarks |b assessing local performance and establishing community standards |c David N. Ammons |
250 | |a 2nd ed | ||
264 | 1 | |a Thousand Oaks, Calif. |b Sage Publications |c c2001 | |
300 | |a 1 Online-Ressource (ix, 501 p.) | ||
336 | |b txt |2 rdacontent | ||
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500 | |a Includes bibliographical references (p. 471-481) and index | ||
500 | |a Introduction -- Performance measurement and benchmarking -- Animal control -- City attorney -- City clerk -- Courts -- Development administration -- Emergency communications -- Emergency medical services -- Finance -- Fire service -- Fleet maintenance -- Gas and electric services -- Human resource administration -- Information systems -- Library -- Management services executive offices, budget, management audit -- Parking services -- Parks and recreation -- Police -- Property appraisal -- Public health -- Public transit -- Public works engineering and miscellaneous services -- Purchasing and warehousing -- Risk management -- Social services -- Solid waste collection -- Streets, sidewalks, and storm drainage -- Traffic engineering and control -- Utilities business office -- Water and sewer services -- Performance milestones | ||
500 | |a This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport | ||
650 | 4 | |a Benchmarking (Management / United States | |
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Datensatz im Suchindex
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any_adam_object | |
author | Ammons, David N. |
author_facet | Ammons, David N. |
author_role | aut |
author_sort | Ammons, David N. |
author_variant | d n a dn dna |
building | Verbundindex |
bvnumber | BV042964213 |
collection | ZDB-4-EBU |
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dewey-full | 352.3/214/0973 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 352 - General considerations of public administration |
dewey-raw | 352.3/214/0973 |
dewey-search | 352.3/214/0973 |
dewey-sort | 3352.3 3214 3973 |
dewey-tens | 350 - Public administration and military science |
edition | 2nd ed |
format | Electronic eBook |
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geographic_facet | USA |
id | DE-604.BV042964213 |
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institution | BVB |
isbn | 9781452267104 1452267103 0761920781 9780761920786 9781452233468 1452233462 |
language | English |
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spelling | Ammons, David N. Verfasser aut Municipal benchmarks assessing local performance and establishing community standards David N. Ammons 2nd ed Thousand Oaks, Calif. Sage Publications c2001 1 Online-Ressource (ix, 501 p.) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references (p. 471-481) and index Introduction -- Performance measurement and benchmarking -- Animal control -- City attorney -- City clerk -- Courts -- Development administration -- Emergency communications -- Emergency medical services -- Finance -- Fire service -- Fleet maintenance -- Gas and electric services -- Human resource administration -- Information systems -- Library -- Management services executive offices, budget, management audit -- Parking services -- Parks and recreation -- Police -- Property appraisal -- Public health -- Public transit -- Public works engineering and miscellaneous services -- Purchasing and warehousing -- Risk management -- Social services -- Solid waste collection -- Streets, sidewalks, and storm drainage -- Traffic engineering and control -- Utilities business office -- Water and sewer services -- Performance milestones This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport Benchmarking (Management / United States POLITICAL SCIENCE / Public Affairs & Administration bisacsh Benchmarking (Management) fast Municipal government / Evaluation fast Municipal services / Evaluation fast Municipal services United States Evaluation Municipal government United States Evaluation Benchmarking (Management) United States Benchmarking (DE-588)4329573-3 gnd rswk-swf Öffentliche Einrichtung (DE-588)4043143-5 gnd rswk-swf USA Benchmarking (DE-588)4329573-3 s 1\p DE-604 Öffentliche Einrichtung (DE-588)4043143-5 s 2\p DE-604 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=585973 Aggregator Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Ammons, David N. Municipal benchmarks assessing local performance and establishing community standards Benchmarking (Management / United States POLITICAL SCIENCE / Public Affairs & Administration bisacsh Benchmarking (Management) fast Municipal government / Evaluation fast Municipal services / Evaluation fast Municipal services United States Evaluation Municipal government United States Evaluation Benchmarking (Management) United States Benchmarking (DE-588)4329573-3 gnd Öffentliche Einrichtung (DE-588)4043143-5 gnd |
subject_GND | (DE-588)4329573-3 (DE-588)4043143-5 |
title | Municipal benchmarks assessing local performance and establishing community standards |
title_auth | Municipal benchmarks assessing local performance and establishing community standards |
title_exact_search | Municipal benchmarks assessing local performance and establishing community standards |
title_full | Municipal benchmarks assessing local performance and establishing community standards David N. Ammons |
title_fullStr | Municipal benchmarks assessing local performance and establishing community standards David N. Ammons |
title_full_unstemmed | Municipal benchmarks assessing local performance and establishing community standards David N. Ammons |
title_short | Municipal benchmarks |
title_sort | municipal benchmarks assessing local performance and establishing community standards |
title_sub | assessing local performance and establishing community standards |
topic | Benchmarking (Management / United States POLITICAL SCIENCE / Public Affairs & Administration bisacsh Benchmarking (Management) fast Municipal government / Evaluation fast Municipal services / Evaluation fast Municipal services United States Evaluation Municipal government United States Evaluation Benchmarking (Management) United States Benchmarking (DE-588)4329573-3 gnd Öffentliche Einrichtung (DE-588)4043143-5 gnd |
topic_facet | Benchmarking (Management / United States POLITICAL SCIENCE / Public Affairs & Administration Benchmarking (Management) Municipal government / Evaluation Municipal services / Evaluation Municipal services United States Evaluation Municipal government United States Evaluation Benchmarking (Management) United States Benchmarking Öffentliche Einrichtung USA |
url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=585973 |
work_keys_str_mv | AT ammonsdavidn municipalbenchmarksassessinglocalperformanceandestablishingcommunitystandards |