Hodgetts, R. M. (1998). Measures of quality and high performance: Simple tools and lessons learned from America's most successful corporations. AMACOM.
Chicago-Zitierstil (17. Ausg.)Hodgetts, Richard M. Measures of Quality and High Performance: Simple Tools and Lessons Learned from America's Most Successful Corporations. New York: AMACOM, 1998.
MLA-Zitierstil (9. Ausg.)Hodgetts, Richard M. Measures of Quality and High Performance: Simple Tools and Lessons Learned from America's Most Successful Corporations. AMACOM, 1998.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.