ROI at work best-practice case studies from the real world - Phillips, Jack J. (ASTD, 2005)
Includes bibliographical references
Measuring ROI -- Contract specialist empowerment -- Leadership development training -- ASTD's HPI certificate program -- Forecasting the ROI of sales training -- Instructional design foundations course -- Measuring the ROI in a coaching program -- In-company management training program -- Effective meeting skills -- Measuring ROI for a leadership mastery program -- An ROI impact study on leadership development -- Measuring the ROI of an E-learning sales program