APA (7th ed.) Citation

Kaufman, R. (2005). Up your service!: Strategies and action steps to delight your customers now! ([Updated ed.].). Ron Kaufman.

Chicago Style (17th ed.) Citation

Kaufman, Ron. Up Your Service!: Strategies and Action Steps to Delight Your Customers Now! [Updated ed.]. Singapore: Ron Kaufman, 2005.

MLA (9th ed.) Citation

Kaufman, Ron. Up Your Service!: Strategies and Action Steps to Delight Your Customers Now! [Updated ed.]. Ron Kaufman, 2005.

Warning: These citations may not always be 100% accurate.