APA (7th ed.) Citation

Pate, S. (2013). ISO/IEC 20000: 25 most asked questions : what you need to know. Emereo Publishing.

Chicago Style (17th ed.) Citation

Pate, Steve. ISO/IEC 20000: 25 Most Asked Questions : What You Need to Know. [S.l.]: Emereo Publishing, 2013.

MLA (9th ed.) Citation

Pate, Steve. ISO/IEC 20000: 25 Most Asked Questions : What You Need to Know. Emereo Publishing, 2013.

Warning: These citations may not always be 100% accurate.