APA-Zitierstil (7. Ausg.)

Rowson, P. (2002). Telemarketing, cold calling and appointment making: Easy step by step guide (Rev. ed.). Rowmark.

Chicago-Zitierstil (17. Ausg.)

Rowson, Pauline. Telemarketing, Cold Calling and Appointment Making: Easy Step by Step Guide. Rev. ed. Hayling Island: Rowmark, 2002.

MLA-Zitierstil (9. Ausg.)

Rowson, Pauline. Telemarketing, Cold Calling and Appointment Making: Easy Step by Step Guide. Rev. ed. Rowmark, 2002.