Behind human error:
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Bibliographic Details
Format: Electronic eBook
Language:English
Published: Farnham Ashgate c2010
Subjects:
Online Access:Volltext
Item Description:Includes bibliographical references and index
List of figures -- List of tables -- Acknowledgments -- Reviews for Behind Human Error, Second Edition -- About the Authors -- Preface -- Part I An Introduction to the Second Story -- 1 The Problem with"Human Error" -- 2 Basic Premises -- Part II Complex systems failure -- 3 Linear and Latent Failure Models -- 4 Complexity, Control and Sociological Models -- 5 Resilience engineering -- Part III Operating at the sharp end -- 6 Bringing knowledge to bear in context -- 7 Mindset -- 8 Goal Conflicts -- Part IV How design can induce error -- 9 Clumsy use of technology -- 10 How computer-based artifacts shape cognition and collaboration -- 11 Mode error in supervisory control -- 12 How practitioners adapt to clumsy technology -- Part V Reactions to failure -- 13 Hindsight bias -- 14 Error as information -- 15 Balancing accountability and learning -- 16 Summing up: how to go behind the label"human error" -- References -- Index
Physical Description:1 Online-Ressource (xx, 271 p.)
ISBN:9780754696506
0754696502
9780754678342

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