APA (7th ed.) Citation

Taylor, S. (2009). E-mail etiquette: A fresh look at dealing effectively with e-mail, developing great style, and writing clear, concise messages. Marshall Cavendish Business.

Chicago Style (17th ed.) Citation

Taylor, Shirley. E-mail Etiquette: A Fresh Look at Dealing Effectively with E-mail, Developing Great Style, and Writing Clear, Concise Messages. Singapore: Marshall Cavendish Business, 2009.

MLA (9th ed.) Citation

Taylor, Shirley. E-mail Etiquette: A Fresh Look at Dealing Effectively with E-mail, Developing Great Style, and Writing Clear, Concise Messages. Marshall Cavendish Business, 2009.