Page, S. B. (2002). Establishing a system of policies and procedures: Setting up a successful policies and procedures system for printed, on-line, and web manuals ([Rev.].). Process Improvement Pub.
Chicago-Zitierstil (17. Ausg.)Page, Stephen Butler. Establishing a System of Policies and Procedures: Setting Up a Successful Policies and Procedures System for Printed, On-line, and Web Manuals. [Rev.]. Westerville, Ohio: Process Improvement Pub, 2002.
MLA-Zitierstil (9. Ausg.)Page, Stephen Butler. Establishing a System of Policies and Procedures: Setting Up a Successful Policies and Procedures System for Printed, On-line, and Web Manuals. [Rev.]. Process Improvement Pub, 2002.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.