APA (7th ed.) Citation

Fenvessy, S. J. (1976). Keep your customers: (and keep them happy). Dow Jones-Irwin.

Chicago Style (17th ed.) Citation

Fenvessy, Stanley J. Keep Your Customers: (and Keep Them Happy). Homewood, Ill: Dow Jones-Irwin, 1976.

MLA (9th ed.) Citation

Fenvessy, Stanley J. Keep Your Customers: (and Keep Them Happy). Dow Jones-Irwin, 1976.

Warning: These citations may not always be 100% accurate.