(2015). Operations and process management: Principles and practice for strategic impact (4. ed.). Pearson.
Chicago Style (17th ed.) CitationOperations and Process Management: Principles and Practice for Strategic Impact. 4. ed. Harlow [u.a.]: Pearson, 2015.
MLA (9th ed.) CitationOperations and Process Management: Principles and Practice for Strategic Impact. 4. ed. Pearson, 2015.
Warning: These citations may not always be 100% accurate.