Decision making in service industries: a practical approach
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| Other Authors: | , , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Boca Raton
CRC Press, Taylor & Francis Group
[2013]
|
| Subjects: | |
| Online Access: | TUM01 Volltext |
| Physical Description: | 1 Online-Ressource (xxxiv, 415 Seiten) |
| ISBN: | 9781439867457 1439867453 |
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MARC
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| 245 | 1 | 0 | |a Decision making in service industries |b a practical approach |c edited by Javier Faulin, Angel A. juan, Scott E. Grasman, Michael J. Fry |
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| 505 | 8 | |a Includes bibliographical references and index | |
| 505 | 8 | |a Stochastic decision making in information technology services delivery / Aliza R. Heching and Mark S. Squillante -- Simulation-based studies on dynamic sourcing of customers under random supply disruptions / Sanad H. Liaquat, Pragalbh Srivastava, and Lian Qi -- Customer perceptions of quality and service system design / George N. Kenyon and Kabir C. Sen -- Data mining and quality in service industry : review and some applications / Teresa Oliveira, Amílcar Oliveira, and Alejandra Pérez-Bonilla -- Software for solving real service-management problems / Elena Pérez-Bernabeu [and others] -- Logistics and retail pharmacies : providing cost-effective home delivery of prescriptions / Yi-Chin Huang, Michael J. Fry, and Alex C. Lin -- Improving pharmacy operations using computer simulation / Alberto Isla, Alex C. Lin, and W. David Kelton -- Patient prioritization in emergency departments : decision making under uncertainty / Omar M. Ashour and Gül E. Okudan Kremer -- | |
| 505 | 8 | |a - Using process mapping and capability analysis to improve room turnaround time at a regional hospital / John F. Kros and Evelyn C. Brown -- Decision making in logistics outsourcing from the standpoint of hiring companies / Renata Albergaria de Mello Bandeira, Luiz Carlos Brasil de Brito Mello, and Antonio Carlos Gastaud Maçada -- Revenue management of transportation infrastructure during the service life using real options / Hongyan Chen and Ruwen Qin -- Evaluating different cost-benefit analysis methods for port security operations / Galina Sherman [and others] -- Vehicle routing in service industry using decision support systems / Buyang Cao and Burcin Bozkaya -- Decision support for information technology (IT) service investments under uncertainty / Magno Jefferson de Souza Queiroz and Jacques Philippe Sauvé -- An inventory criticality classification method for nuclear spare parts : a case study / Natalie M. Scala, Jayant Rajgopal, and Kim LaScola Needy -- | |
| 505 | 8 | |a - Service technology, pricing, and process economics in banking competition / David Y. Choi, Uday S. Karmarkar, and Hosun Rhim | |
| 650 | 4 | |a Industry | |
| 650 | 4 | |a Decision Making | |
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| 650 | 7 | |a Decision making |2 fast | |
| 650 | 7 | |a Service industries / Management |2 fast | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Service industries |x Management | |
| 650 | 4 | |a Decision making | |
| 700 | 1 | |a Faulin, Javier |4 edt | |
| 700 | 1 | |a Juan, Angel A. |4 edt | |
| 700 | 1 | |a Grasman, Scott E. |0 (DE-588)1062728726 |4 edt | |
| 700 | 1 | |a Fry, Michael J. |0 (DE-588)137202431 |4 edt | |
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| author2 | Faulin, Javier Juan, Angel A. Grasman, Scott E. Fry, Michael J. |
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| author_facet | Faulin, Javier Juan, Angel A. Grasman, Scott E. Fry, Michael J. |
| building | Verbundindex |
| bvnumber | BV042742784 |
| collection | ZDB-4-NLEBK |
| contents | Includes bibliographical references and index Stochastic decision making in information technology services delivery / Aliza R. Heching and Mark S. Squillante -- Simulation-based studies on dynamic sourcing of customers under random supply disruptions / Sanad H. Liaquat, Pragalbh Srivastava, and Lian Qi -- Customer perceptions of quality and service system design / George N. Kenyon and Kabir C. Sen -- Data mining and quality in service industry : review and some applications / Teresa Oliveira, Amílcar Oliveira, and Alejandra Pérez-Bonilla -- Software for solving real service-management problems / Elena Pérez-Bernabeu [and others] -- Logistics and retail pharmacies : providing cost-effective home delivery of prescriptions / Yi-Chin Huang, Michael J. Fry, and Alex C. Lin -- Improving pharmacy operations using computer simulation / Alberto Isla, Alex C. Lin, and W. David Kelton -- Patient prioritization in emergency departments : decision making under uncertainty / Omar M. Ashour and Gül E. Okudan Kremer -- - Using process mapping and capability analysis to improve room turnaround time at a regional hospital / John F. Kros and Evelyn C. Brown -- Decision making in logistics outsourcing from the standpoint of hiring companies / Renata Albergaria de Mello Bandeira, Luiz Carlos Brasil de Brito Mello, and Antonio Carlos Gastaud Maçada -- Revenue management of transportation infrastructure during the service life using real options / Hongyan Chen and Ruwen Qin -- Evaluating different cost-benefit analysis methods for port security operations / Galina Sherman [and others] -- Vehicle routing in service industry using decision support systems / Buyang Cao and Burcin Bozkaya -- Decision support for information technology (IT) service investments under uncertainty / Magno Jefferson de Souza Queiroz and Jacques Philippe Sauvé -- An inventory criticality classification method for nuclear spare parts : a case study / Natalie M. Scala, Jayant Rajgopal, and Kim LaScola Needy -- - Service technology, pricing, and process economics in banking competition / David Y. Choi, Uday S. Karmarkar, and Hosun Rhim |
| ctrlnum | (ZDB-4-NLEBK)470771 (OCoLC)804847036 (DE-599)BVBBV042742784 |
| dewey-full | 658.4/03 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/03 |
| dewey-search | 658.4/03 |
| dewey-sort | 3658.4 13 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV042742784 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:08:38Z |
| institution | BVB |
| isbn | 9781439867457 1439867453 |
| language | English |
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| publisher | CRC Press, Taylor & Francis Group |
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| spelling | Decision making in service industries a practical approach edited by Javier Faulin, Angel A. juan, Scott E. Grasman, Michael J. Fry Boca Raton CRC Press, Taylor & Francis Group [2013] 1 Online-Ressource (xxxiv, 415 Seiten) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Stochastic decision making in information technology services delivery / Aliza R. Heching and Mark S. Squillante -- Simulation-based studies on dynamic sourcing of customers under random supply disruptions / Sanad H. Liaquat, Pragalbh Srivastava, and Lian Qi -- Customer perceptions of quality and service system design / George N. Kenyon and Kabir C. Sen -- Data mining and quality in service industry : review and some applications / Teresa Oliveira, Amílcar Oliveira, and Alejandra Pérez-Bonilla -- Software for solving real service-management problems / Elena Pérez-Bernabeu [and others] -- Logistics and retail pharmacies : providing cost-effective home delivery of prescriptions / Yi-Chin Huang, Michael J. Fry, and Alex C. Lin -- Improving pharmacy operations using computer simulation / Alberto Isla, Alex C. Lin, and W. David Kelton -- Patient prioritization in emergency departments : decision making under uncertainty / Omar M. Ashour and Gül E. Okudan Kremer -- - Using process mapping and capability analysis to improve room turnaround time at a regional hospital / John F. Kros and Evelyn C. Brown -- Decision making in logistics outsourcing from the standpoint of hiring companies / Renata Albergaria de Mello Bandeira, Luiz Carlos Brasil de Brito Mello, and Antonio Carlos Gastaud Maçada -- Revenue management of transportation infrastructure during the service life using real options / Hongyan Chen and Ruwen Qin -- Evaluating different cost-benefit analysis methods for port security operations / Galina Sherman [and others] -- Vehicle routing in service industry using decision support systems / Buyang Cao and Burcin Bozkaya -- Decision support for information technology (IT) service investments under uncertainty / Magno Jefferson de Souza Queiroz and Jacques Philippe Sauvé -- An inventory criticality classification method for nuclear spare parts : a case study / Natalie M. Scala, Jayant Rajgopal, and Kim LaScola Needy -- - Service technology, pricing, and process economics in banking competition / David Y. Choi, Uday S. Karmarkar, and Hosun Rhim Industry Decision Making BUSINESS & ECONOMICS / Decision-Making & Problem Solving bisacsh Decision making fast Service industries / Management fast Wirtschaft Service industries Management Decision making Faulin, Javier edt Juan, Angel A. edt Grasman, Scott E. (DE-588)1062728726 edt Fry, Michael J. (DE-588)137202431 edt Erscheint auch als Druck-Ausgabe, Hardcover 978-1-4398-6734-1 Erscheint auch als Druck-Ausgabe, Hardcover 1-4398-6734-8 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=470771 Aggregator Volltext |
| spellingShingle | Decision making in service industries a practical approach Includes bibliographical references and index Stochastic decision making in information technology services delivery / Aliza R. Heching and Mark S. Squillante -- Simulation-based studies on dynamic sourcing of customers under random supply disruptions / Sanad H. Liaquat, Pragalbh Srivastava, and Lian Qi -- Customer perceptions of quality and service system design / George N. Kenyon and Kabir C. Sen -- Data mining and quality in service industry : review and some applications / Teresa Oliveira, Amílcar Oliveira, and Alejandra Pérez-Bonilla -- Software for solving real service-management problems / Elena Pérez-Bernabeu [and others] -- Logistics and retail pharmacies : providing cost-effective home delivery of prescriptions / Yi-Chin Huang, Michael J. Fry, and Alex C. Lin -- Improving pharmacy operations using computer simulation / Alberto Isla, Alex C. Lin, and W. David Kelton -- Patient prioritization in emergency departments : decision making under uncertainty / Omar M. Ashour and Gül E. Okudan Kremer -- - Using process mapping and capability analysis to improve room turnaround time at a regional hospital / John F. Kros and Evelyn C. Brown -- Decision making in logistics outsourcing from the standpoint of hiring companies / Renata Albergaria de Mello Bandeira, Luiz Carlos Brasil de Brito Mello, and Antonio Carlos Gastaud Maçada -- Revenue management of transportation infrastructure during the service life using real options / Hongyan Chen and Ruwen Qin -- Evaluating different cost-benefit analysis methods for port security operations / Galina Sherman [and others] -- Vehicle routing in service industry using decision support systems / Buyang Cao and Burcin Bozkaya -- Decision support for information technology (IT) service investments under uncertainty / Magno Jefferson de Souza Queiroz and Jacques Philippe Sauvé -- An inventory criticality classification method for nuclear spare parts : a case study / Natalie M. Scala, Jayant Rajgopal, and Kim LaScola Needy -- - Service technology, pricing, and process economics in banking competition / David Y. Choi, Uday S. Karmarkar, and Hosun Rhim Industry Decision Making BUSINESS & ECONOMICS / Decision-Making & Problem Solving bisacsh Decision making fast Service industries / Management fast Wirtschaft Service industries Management Decision making |
| title | Decision making in service industries a practical approach |
| title_auth | Decision making in service industries a practical approach |
| title_exact_search | Decision making in service industries a practical approach |
| title_full | Decision making in service industries a practical approach edited by Javier Faulin, Angel A. juan, Scott E. Grasman, Michael J. Fry |
| title_fullStr | Decision making in service industries a practical approach edited by Javier Faulin, Angel A. juan, Scott E. Grasman, Michael J. Fry |
| title_full_unstemmed | Decision making in service industries a practical approach edited by Javier Faulin, Angel A. juan, Scott E. Grasman, Michael J. Fry |
| title_short | Decision making in service industries |
| title_sort | decision making in service industries a practical approach |
| title_sub | a practical approach |
| topic | Industry Decision Making BUSINESS & ECONOMICS / Decision-Making & Problem Solving bisacsh Decision making fast Service industries / Management fast Wirtschaft Service industries Management Decision making |
| topic_facet | Industry Decision Making BUSINESS & ECONOMICS / Decision-Making & Problem Solving Decision making Service industries / Management Wirtschaft Service industries Management |
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