APA (7th ed.) Citation

Faulin, J., Juan, A. A., Grasman, S. E., & Fry, M. J. (2013). Decision making in service industries: A practical approach. CRC Press, Taylor & Francis Group.

Chicago Style (17th ed.) Citation

Faulin, Javier, Angel A. Juan, Scott E. Grasman, and Michael J. Fry. Decision Making in Service Industries: A Practical Approach. Boca Raton: CRC Press, Taylor & Francis Group, 2013.

MLA (9th ed.) Citation

Faulin, Javier, et al. Decision Making in Service Industries: A Practical Approach. CRC Press, Taylor & Francis Group, 2013.