APA-Zitierstil (7. Ausg.)

Lacity, M. C., & Willcocks, L. (2015). Nine keys to world-class business process outsourcing. Bloomsbury.

Chicago-Zitierstil (17. Ausg.)

Lacity, Mary Cecelia, und Leslie Willcocks. Nine Keys to World-class Business Process Outsourcing. London: Bloomsbury, 2015.

MLA-Zitierstil (9. Ausg.)

Lacity, Mary Cecelia, und Leslie Willcocks. Nine Keys to World-class Business Process Outsourcing. Bloomsbury, 2015.