The Oxford handbook of professional service firms:
Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion and...
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| Other Authors: | , , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Oxford
Oxford University Press
2015
|
| Edition: | First edition |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Summary: | Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion and employed 14 million people. PSFs play an important role in developing human capital, creating innovative business services, reshaping government institutions, establishing and interpreting the rules of financial markets, and setting legal, accounting and other professional standards. The study of PSFs can offer insights into the contemporary challenges facing organizations within the knowledge economy, and deepen understanding of more conventional organizations. Despite their significance, however, PSFs have until recently remained very much in the shadows of organizational and management research. |
| Physical Description: | xxv, 532 Seiten Diagramme |
| ISBN: | 9780199682393 0199682399 |
Staff View
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| 520 | |a Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion and employed 14 million people. PSFs play an important role in developing human capital, creating innovative business services, reshaping government institutions, establishing and interpreting the rules of financial markets, and setting legal, accounting and other professional standards. The study of PSFs can offer insights into the contemporary challenges facing organizations within the knowledge economy, and deepen understanding of more conventional organizations. Despite their significance, however, PSFs have until recently remained very much in the shadows of organizational and management research. | ||
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Record in the Search Index
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Contents
List of Figures xi
List of Tables xiii
List of Contributors xv
1. Researching Professional Service Firms: An Introduction
and Overview i
Laura Empson, Daniel Muzio, Joseph P. Broschak,
and Bob Hinings
PARTI PROFESSIONAL SERVICE FIRMS
IN CONTEXT
2. Theoretical Perspectives on the Professions 25
Roy Suddaby and Daniel Muzio
3. Dynamics of Regulation of Professional Service Firms:
National and Transnational Developments 48
Sigrid Quack and Elke SchüBler
4. Internationalization of Professional Service Firms:
Drivers, Forms, and Outcomes 71
Mehdi Boussebaa and Glenn Morgan
5. Organizations and Occupations: Towards Hybrid
Professionalism in Professional Service Firms? 92
Ian Kirkpatrick and Mirko Noordegraaf
6. Professional Ethics: Origins, Applications, and Developments 113
Ronit Dinovitzer, Hugh Gunz, and Sally Gunz
7. Sources of Homogeneity and Heterogeneity across
Professional Services 135
Andrew von Nordenflycht, Namrata Malhotra, and
Timothy Morris
viii
CONTENTS
PART II PROFESSIONAL SERVICE
FIRMS: MANAGEMENT AND ORGANIZATION
8. Leadership and Professionals: Multiple Manifestations of
Influence in Professional Service Firms
Laura Empson and Ann Langley
9. Governance in Professional Service Firms: From Structural and
Cultural to Legal Normative Views 189
Huseyin Leblebici and Peter D. Sherer
10. Strategy and Strategic Alignment in Professional Service Firms 213
John Mawdsley and Deepak Somaya
11. Service Innovation in Professional Service Firms: A Review and
Future Research Directions 238
Michael Barrett and Bob Hinings
12. Entrepreneurship and Professional Service Firms 255
Markus Reihlen and Andreas Werr
13. Marketing and Reputation within Professional Service Firms 279
William S. Harvey and Vincent-Wayne Mitchell
14. Client Relationships in Professional Service Firms 304
Joseph P. Broschak
15. Outsourcing and Offshoring of Professional Services 327
Mari Sako
PART III PROFESSIONAL
SERVICE FIRMS: INDIVIDUALS AND
INTERACTIONS
16. Interplay of Professional, Bureaucratic, and Entrepreneurial
Career Forms in Professional Service Firms
Laurie Cohen
17. Teamwork and Collaboration in Professional Service
Firms. Evolution, Challenges, and Opportunities
Heidi K. Gardner
CONTENTS IX
18. Professional Service Firms and Identity 403
Mats Alvesson, Dan Karreman, and Kate Sullivan
19. Knowledge and Learning in Professional Service Firms 425
James Faulconbridge
20. Diversity and Inclusion in Professional Service Firms 452
Hilary Sommerlad and Louise Ashley
21. Strategic Human Resource Management and Performance
Management in Professional Service Firms 476
Juani Swart, Nina Katrin Hansen, and Nicholas Kinnie
Index 503 |
| any_adam_object | 1 |
| author2 | Empson, Laura Muzio, Daniel ca. 20./21. Jh Broschak, Joseph P. Hinings, Christopher R. 1937- |
| author2_role | edt edt edt edt |
| author2_variant | l e le d m dm j p b jp jpb c r h cr crh |
| author_GND | (DE-588)1203259786 (DE-588)1079871497 (DE-588)131369903 |
| author_facet | Empson, Laura Muzio, Daniel ca. 20./21. Jh Broschak, Joseph P. Hinings, Christopher R. 1937- |
| building | Verbundindex |
| bvnumber | BV042531779 |
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| dewey-full | 338.46 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 338 - Production |
| dewey-raw | 338.46 |
| dewey-search | 338.46 |
| dewey-sort | 3338.46 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| edition | First edition |
| format | Book |
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| isbn | 9780199682393 0199682399 |
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| spelling | The Oxford handbook of professional service firms ed. by Laura Empson, Daniel Muzio, Joseph P. Broschak, and Bob Hinings Professional service firms First edition Oxford Oxford University Press 2015 xxv, 532 Seiten Diagramme txt rdacontent n rdamedia nc rdacarrier Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion and employed 14 million people. PSFs play an important role in developing human capital, creating innovative business services, reshaping government institutions, establishing and interpreting the rules of financial markets, and setting legal, accounting and other professional standards. The study of PSFs can offer insights into the contemporary challenges facing organizations within the knowledge economy, and deepen understanding of more conventional organizations. Despite their significance, however, PSFs have until recently remained very much in the shadows of organizational and management research. Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Dienstleistungsbetrieb (DE-588)4012181-1 s b DE-604 Empson, Laura edt Muzio, Daniel ca. 20./21. Jh. (DE-588)1203259786 edt Broschak, Joseph P. (DE-588)1079871497 edt Hinings, Christopher R. 1937- (DE-588)131369903 edt Erscheint auch als Online-Ausgabe 978-0-19-176286-4 (DE-604)BV043193479 Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027965981&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | The Oxford handbook of professional service firms Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| subject_GND | (DE-588)4012181-1 (DE-588)4143413-4 |
| title | The Oxford handbook of professional service firms |
| title_alt | Professional service firms |
| title_auth | The Oxford handbook of professional service firms |
| title_exact_search | The Oxford handbook of professional service firms |
| title_full | The Oxford handbook of professional service firms ed. by Laura Empson, Daniel Muzio, Joseph P. Broschak, and Bob Hinings |
| title_fullStr | The Oxford handbook of professional service firms ed. by Laura Empson, Daniel Muzio, Joseph P. Broschak, and Bob Hinings |
| title_full_unstemmed | The Oxford handbook of professional service firms ed. by Laura Empson, Daniel Muzio, Joseph P. Broschak, and Bob Hinings |
| title_short | The Oxford handbook of professional service firms |
| title_sort | the oxford handbook of professional service firms |
| topic | Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| topic_facet | Dienstleistungsbetrieb Aufsatzsammlung |
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