Power and politeness in the workplace: a sociolinguistic analysis of talk at work
"This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching courses on business or interpersonal communications; language in the workplace; discourse analysis; communication studies; programmatics and sociolingui...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London [u.a.]
Routledge
2015
|
| Edition: | 2. ed. |
| Series: | Routledge linguistics classics
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Summary: | "This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching courses on business or interpersonal communications; language in the workplace; discourse analysis; communication studies; programmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education."--BOOK JACKET. |
| Item Description: | 1. ed. publ. by Pearson Education 2003 |
| Physical Description: | XV, 200 S. graph. Darst. |
| ISBN: | 9781138809055 9781138809062 |
Staff View
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| adam_text | Titel: Power and politeness in the workplace
Autor: Holmes, Janet
Jahr: 2015
Power and Politeness in
the Workplace
A Sociolinguistic Analysis of Talk at Work
Janet Holmes and Maria Stubbe
Previously published as part of the Real Language Series,
edited by Jennifer Coates, Jenny Cheshire and Euan Reid
|3 Routledge
ß % Taylor Francis Group
LONDON AND NEW YORK
Contents
Preface vii
Acknowledgements xiii
1 Power, Politeness and the Workplace Context 1
Power, politeness and context 1
Power 3
Politeness 5
Context 8
The Wellington Language in the Workplace Project 12
Brief outline of content of the book 14
Notes 17
2 From Office to Production Line: Constructing a Corpus of
Workplace Data 18
Designing a method of collecting workplace data 19
Collect!ng the data 20
Conclusion 28
Notes 30
3 Getting Things Done at Work 31
Being direct downwards 33
Litigation and management between equals 40
Getting the boss to cooperate - requests and indirectives 43
Hints 50
Conclusion 53
Notes 54
4 Workplace Meetings 56
Introduction 56
Types of meetings 59
vi CONTENTS
How are meetings structured? 65
Managing interaction in meetings 71
Döing power and politeness in meetings: two case studies 78
Conclusion 85
Notes 86
5 Small Talk and Social Chat at Work 87
The distribution of social talk in the workplace 89
Social functions of non-task-oriented talk at work 96
Conclusion 106
Notes 107
6 Humour in the Workplace 109
Functions of humour in the workplace 110
Humour and workplace culture 122
Conclusion 134
Notes 135
7 Miscommunication and Problematic Talk at Work 137
Miscommunication 139
Negotiating with the boss 144
Negotiating downwards 148
Problems, power and partnership 154
Conclusion 162
Notes 163
8 Conclusion: Some Implications and Applications 164
Introduction 164
Getting integrated at work 165
Reflection as a learning strategy for the workplace 172
Conclusion 176
Notes 180
Appendix: Transcription Conventions
References
Index
181
182
194
|
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| dewey-full | 650.13 |
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| dewey-ones | 650 - Management and auxiliary services |
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| dewey-search | 650.13 |
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| discipline | Sprachwissenschaft Anglistik / Amerikanistik Wirtschaftswissenschaften Literaturwissenschaft |
| edition | 2. ed. |
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| spelling | Holmes, Janet 1947- Verfasser (DE-588)131972340 aut Power and politeness in the workplace a sociolinguistic analysis of talk at work Janet Holmes and Maria Stubbe 2. ed. London [u.a.] Routledge 2015 XV, 200 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Routledge linguistics classics 1. ed. publ. by Pearson Education 2003 "This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching courses on business or interpersonal communications; language in the workplace; discourse analysis; communication studies; programmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education."--BOOK JACKET. Business communication Communication in organizations Office politics Arbeitsplatz (DE-588)4002759-4 gnd rswk-swf Höflichkeit (DE-588)4160349-7 gnd rswk-swf Konversationsanalyse (DE-588)4114283-4 gnd rswk-swf Englisch (DE-588)4014777-0 gnd rswk-swf Höflichkeit (DE-588)4160349-7 s Arbeitsplatz (DE-588)4002759-4 s Konversationsanalyse (DE-588)4114283-4 s DE-604 Englisch (DE-588)4014777-0 s Stubbe, Maria Verfasser (DE-588)1072642433 aut Erscheint auch als Online-Ausgabe 978-1-315-75023-1 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027840217&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Holmes, Janet 1947- Stubbe, Maria Power and politeness in the workplace a sociolinguistic analysis of talk at work Business communication Communication in organizations Office politics Arbeitsplatz (DE-588)4002759-4 gnd Höflichkeit (DE-588)4160349-7 gnd Konversationsanalyse (DE-588)4114283-4 gnd Englisch (DE-588)4014777-0 gnd |
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| title | Power and politeness in the workplace a sociolinguistic analysis of talk at work |
| title_auth | Power and politeness in the workplace a sociolinguistic analysis of talk at work |
| title_exact_search | Power and politeness in the workplace a sociolinguistic analysis of talk at work |
| title_full | Power and politeness in the workplace a sociolinguistic analysis of talk at work Janet Holmes and Maria Stubbe |
| title_fullStr | Power and politeness in the workplace a sociolinguistic analysis of talk at work Janet Holmes and Maria Stubbe |
| title_full_unstemmed | Power and politeness in the workplace a sociolinguistic analysis of talk at work Janet Holmes and Maria Stubbe |
| title_short | Power and politeness in the workplace |
| title_sort | power and politeness in the workplace a sociolinguistic analysis of talk at work |
| title_sub | a sociolinguistic analysis of talk at work |
| topic | Business communication Communication in organizations Office politics Arbeitsplatz (DE-588)4002759-4 gnd Höflichkeit (DE-588)4160349-7 gnd Konversationsanalyse (DE-588)4114283-4 gnd Englisch (DE-588)4014777-0 gnd |
| topic_facet | Business communication Communication in organizations Office politics Arbeitsplatz Höflichkeit Konversationsanalyse Englisch |
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