Knowledge transfer in service research: service engineering in startup companies
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Lohmar ; Köln
Eul
2014
|
| Ausgabe: | 1. Aufl. |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | XIII, 154 S. graph. Darst. 21 cm, 254 g |
| ISBN: | 9783844103359 |
Internformat
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Datensatz im Suchindex
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| adam_text |
CONTENTS VII
CONTENTS
SUMMARY 1
1 STARTING POINT OF THE STUDY 3
2 THE LITERATURE REVIEW IN THE FORM OF AN ANALYSIS OF SECONDARY STUDIES
7
2.1 THE SERVICES SECTOR AS AN INDUSTRY OF THE FUTURE 7
2.2 SERVICE RESEARCH STUDIES 9
2.3 STUDIES ON STRATEGIC CORPORATE PLANNING IN SMES 15
2.4 STUDIES ON DETERMINANTS OF SUCCESS IN SMES 29
2.5 RESULTS OBTAINED FROM THE LITERATURE/STUDY ANALYSIS 33
3 THE EXPLORATIVE EXPERT SURVEY IN YOUNG SMES 39
3.1 THE INVESTIGATION PROCEDURE 39
3.1.1 SELECTION OF RESEARCH UNITS 41
3.1.2 THE PARTLY STANDARDIZED QUESTIONNAIRE AS A COLLECTION INSTRUMENT
43
3.2 RESULTS FOR THE QUANTITATIVE ANALYSIS OF THE EXPLORATIVE EXPERT
SURVEY 46
3.3 RESULTS FOR THE QUALITATIVE ANALYSIS OF THE EXPLORATIVE EXPERT
SURVEY 49
3.4 ANSWERING THE RESEARCH QUESTIONS 57
3.5 CASE COMPARISONS OF THE EMPIRICAL STUDY 64
4 FORMULATION OF HYPOTHESES AND OBJECTIVES 71
4.1 HYPOTHESES FOR THE PRESENT THESIS 71
4.2 OBJECTIVES OF THE DISSERTATION 72
5 MATERIAL AND METHOD OF THE SERVICE ENGINEERING CONCEPT IN YOUNG SMES
75
5.1 BASICS OF THE CASE STUDY RESEARCH 79
5.2 THE IMPLEMENTATION OF THE SE IN THE STAFF OF YOUNG SMES 81
5.3 THE REALIZATION AND IMPLEMENTATION OF SE IN YOUNG SMES TAKING AS AN
EXAMPLE A RESEARCH PROJECT OF THE BADEN-WURTTEMBERG FOUNDATION GGMBH 82
5.3.1 INTEGRATION OF SE IN THE PROCESS MODEL OF THE RESEARCH PROJECT 83
5.3.2 THE APPLICATION OF SE IN THE RESEARCH PROJECT 85
5.4 STRUCTURE OF KNOWLEDGE MANAGEMENT FOR THE SUPPORT OF SE IN YOUNG
SMES 89
5.5 APPLICATION PROBLEMS ENCOUNTERED WITH THE REALIZATION AND
IMPLEMENTATION
OF SE IN SMES 91
6 CONCLUSION AND NEW RESEARCH FINDINGS OF SE 95
6.1 DEVELOPMENT OF A THEORETICAL MODEL OF SE FOR THE CASE STUDY 95
6.2 EXPECTED PROJECT RESULTS AND BENEFITS FOR SMES 109
6.3 APPLICABILITY AND REFLECTION OF RESEARCH RESULTS BY THE SMES 110
7 SUMMARY AND IMPLICATIONS FOR SCIENCE AND PRACTICE 117
7.1 CONCLUSION OF THE EXAMINATION 117
7.2 OPPORTUNITIES FOR FURTHER IMPROVEMENT OF SE IN THE SERVICE OF
RESEARCH 120
APPENDIX 124
LITERATURE LIST 133
HTTP://D-NB.INFO/1054346933 |
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| bvnumber | BV042388853 |
| classification_rvk | QP 230 |
| ctrlnum | (OCoLC)885607568 (DE-599)DNB1054346933 |
| dewey-full | 658.4012 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4012 |
| dewey-search | 658.4012 |
| dewey-sort | 3658.4012 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. Aufl. |
| format | Thesis Book |
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| spelling | Siegfried, Patrick 1967- Verfasser (DE-588)1048361047 aut Knowledge transfer in service research service engineering in startup companies Patrick Siegfried 1. Aufl. Lohmar ; Köln Eul 2014 XIII, 154 S. graph. Darst. 21 cm, 254 g txt rdacontent n rdamedia nc rdacarrier Zugl.: Kaposvár, Univ., Diss., 2013 Strategische Planung (DE-588)4309237-8 gnd rswk-swf Unternehmensgründung (DE-588)4078599-3 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Klein- und Mittelbetrieb (DE-588)4031031-0 gnd rswk-swf Knowledge Transfer Service Engeneering Startup SME Research Kleine und mittlere Unternehmen (DE-588)4113937-9 Hochschulschrift gnd-content Klein- und Mittelbetrieb (DE-588)4031031-0 s Dienstleistungsbetrieb (DE-588)4012181-1 s Unternehmensgründung (DE-588)4078599-3 s Strategische Planung (DE-588)4309237-8 s DE-604 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=4728332&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027824784&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Siegfried, Patrick 1967- Knowledge transfer in service research service engineering in startup companies Strategische Planung (DE-588)4309237-8 gnd Unternehmensgründung (DE-588)4078599-3 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd Klein- und Mittelbetrieb (DE-588)4031031-0 gnd |
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| title | Knowledge transfer in service research service engineering in startup companies |
| title_auth | Knowledge transfer in service research service engineering in startup companies |
| title_exact_search | Knowledge transfer in service research service engineering in startup companies |
| title_full | Knowledge transfer in service research service engineering in startup companies Patrick Siegfried |
| title_fullStr | Knowledge transfer in service research service engineering in startup companies Patrick Siegfried |
| title_full_unstemmed | Knowledge transfer in service research service engineering in startup companies Patrick Siegfried |
| title_short | Knowledge transfer in service research |
| title_sort | knowledge transfer in service research service engineering in startup companies |
| title_sub | service engineering in startup companies |
| topic | Strategische Planung (DE-588)4309237-8 gnd Unternehmensgründung (DE-588)4078599-3 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd Klein- und Mittelbetrieb (DE-588)4031031-0 gnd |
| topic_facet | Strategische Planung Unternehmensgründung Dienstleistungsbetrieb Klein- und Mittelbetrieb Hochschulschrift |
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