Who stole my customer??: winning strategies for creating and sustaining customer loyalty
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ
Pearson
2015
|
| Edition: | [2. ed.] |
| Subjects: | |
| Physical Description: | XV, 207 S. Ill., graph. Darst. |
| ISBN: | 013400969X 9780134009698 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV042379305 | ||
| 003 | DE-604 | ||
| 005 | 20150226 | ||
| 007 | t | ||
| 008 | 150225s2015 ad|| |||| 00||| eng d | ||
| 020 | |a 013400969X |9 0-13-400969-X | ||
| 020 | |a 9780134009698 |9 978-0-13-400969-8 | ||
| 035 | |a (OCoLC)904122976 | ||
| 035 | |a (DE-599)BVBBV042379305 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-1050 |a DE-573 | ||
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 100 | 1 | |a Thompson, Harvey |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Who stole my customer?? |b winning strategies for creating and sustaining customer loyalty |c Harvey Thompson |
| 250 | |a [2. ed.] | ||
| 264 | 1 | |a Upper Saddle River, NJ |b Pearson |c 2015 | |
| 300 | |a XV, 207 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenbindung |0 (DE-588)4384508-3 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | 1 | |a Kundenbindung |0 (DE-588)4384508-3 |D s |
| 689 | 0 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-027815418 | ||
Record in the Search Index
| _version_ | 1804153021101244416 |
|---|---|
| any_adam_object | |
| author | Thompson, Harvey |
| author_facet | Thompson, Harvey |
| author_role | aut |
| author_sort | Thompson, Harvey |
| author_variant | h t ht |
| building | Verbundindex |
| bvnumber | BV042379305 |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)904122976 (DE-599)BVBBV042379305 |
| discipline | Wirtschaftswissenschaften |
| edition | [2. ed.] |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01163nam a2200349 c 4500</leader><controlfield tag="001">BV042379305</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20150226 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">150225s2015 ad|| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">013400969X</subfield><subfield code="9">0-13-400969-X</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780134009698</subfield><subfield code="9">978-0-13-400969-8</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)904122976</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV042379305</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1050</subfield><subfield code="a">DE-573</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Thompson, Harvey</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Who stole my customer??</subfield><subfield code="b">winning strategies for creating and sustaining customer loyalty</subfield><subfield code="c">Harvey Thompson</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">[2. ed.]</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Upper Saddle River, NJ</subfield><subfield code="b">Pearson</subfield><subfield code="c">2015</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XV, 207 S.</subfield><subfield code="b">Ill., graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenbindung</subfield><subfield code="0">(DE-588)4384508-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenbindung</subfield><subfield code="0">(DE-588)4384508-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-027815418</subfield></datafield></record></collection> |
| id | DE-604.BV042379305 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T01:19:59Z |
| institution | BVB |
| isbn | 013400969X 9780134009698 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027815418 |
| oclc_num | 904122976 |
| open_access_boolean | |
| owner | DE-1050 DE-573 |
| owner_facet | DE-1050 DE-573 |
| physical | XV, 207 S. Ill., graph. Darst. |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | Pearson |
| record_format | marc |
| spelling | Thompson, Harvey Verfasser aut Who stole my customer?? winning strategies for creating and sustaining customer loyalty Harvey Thompson [2. ed.] Upper Saddle River, NJ Pearson 2015 XV, 207 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenbindung (DE-588)4384508-3 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Kundenbindung (DE-588)4384508-3 s DE-604 |
| spellingShingle | Thompson, Harvey Who stole my customer?? winning strategies for creating and sustaining customer loyalty Kundenmanagement (DE-588)4236865-0 gnd Kundenbindung (DE-588)4384508-3 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4384508-3 |
| title | Who stole my customer?? winning strategies for creating and sustaining customer loyalty |
| title_auth | Who stole my customer?? winning strategies for creating and sustaining customer loyalty |
| title_exact_search | Who stole my customer?? winning strategies for creating and sustaining customer loyalty |
| title_full | Who stole my customer?? winning strategies for creating and sustaining customer loyalty Harvey Thompson |
| title_fullStr | Who stole my customer?? winning strategies for creating and sustaining customer loyalty Harvey Thompson |
| title_full_unstemmed | Who stole my customer?? winning strategies for creating and sustaining customer loyalty Harvey Thompson |
| title_short | Who stole my customer?? |
| title_sort | who stole my customer winning strategies for creating and sustaining customer loyalty |
| title_sub | winning strategies for creating and sustaining customer loyalty |
| topic | Kundenmanagement (DE-588)4236865-0 gnd Kundenbindung (DE-588)4384508-3 gnd |
| topic_facet | Kundenmanagement Kundenbindung |
| work_keys_str_mv | AT thompsonharvey whostolemycustomerwinningstrategiesforcreatingandsustainingcustomerloyalty |