Bon, J. v. (2013). ITIL 2011 Edition: A pocket guide (1. ed., fourth impression.). Van Haren Publ.
Chicago Style (17th ed.) CitationBon, Jan van. ITIL 2011 Edition: A Pocket Guide. 1. ed., fourth impression. Zaltbommel: Van Haren Publ, 2013.
MLA (9th ed.) CitationBon, Jan van. ITIL 2011 Edition: A Pocket Guide. 1. ed., fourth impression. Van Haren Publ, 2013.
Warning: These citations may not always be 100% accurate.