IT service management: a guide for ITIL Foundation Exam candidates
ITIL is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candidates and offers a practical understanding of IT service management. The new edition is fully updated and contains several additional processes....
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| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Swindon
BCS
2012
|
| Edition: | 2nd ed. |
| Subjects: | |
| Online Access: | Volltext |
| Summary: | ITIL is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candidates and offers a practical understanding of IT service management. The new edition is fully updated and contains several additional processes. An ITIL licensed product |
| Item Description: | Includes index |
| Physical Description: | XXV, 212 S. Ill., graph. Darst. |
| ISBN: | 9781906124939 9781906124960 |
Staff View
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| id | DE-604.BV042320415 |
| illustrated | Illustrated |
| indexdate | 2025-01-10T17:06:07Z |
| institution | BVB |
| isbn | 9781906124939 9781906124960 |
| language | English |
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| oclc_num | 903685155 |
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| owner | DE-703 |
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| physical | XXV, 212 S. Ill., graph. Darst. |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | BCS |
| record_format | marc |
| spelling | IT service management a guide for ITIL Foundation Exam candidates Ernest Brewster ... [et al.] 2nd ed. Swindon BCS 2012 XXV, 212 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes index ITIL is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candidates and offers a practical understanding of IT service management. The new edition is fully updated and contains several additional processes. An ITIL licensed product IT infrastructure library 2011 Edition (DE-588)1027015581 gnd rswk-swf IT infrastructure library 2011 Edition (DE-588)1027015581 s DE-604 Brewster, Ernest Sonstige oth Erscheint auch als Online-Ausgabe, EPUB 978-1-906124-95-3 Erscheint auch als Online-Ausgabe, PDF 978-1-906124-94-6 http://gbv.eblib.com/patron/FullRecord.aspx?p=931155 Volltext |
| spellingShingle | IT service management a guide for ITIL Foundation Exam candidates IT infrastructure library 2011 Edition (DE-588)1027015581 gnd |
| subject_GND | (DE-588)1027015581 |
| title | IT service management a guide for ITIL Foundation Exam candidates |
| title_auth | IT service management a guide for ITIL Foundation Exam candidates |
| title_exact_search | IT service management a guide for ITIL Foundation Exam candidates |
| title_full | IT service management a guide for ITIL Foundation Exam candidates Ernest Brewster ... [et al.] |
| title_fullStr | IT service management a guide for ITIL Foundation Exam candidates Ernest Brewster ... [et al.] |
| title_full_unstemmed | IT service management a guide for ITIL Foundation Exam candidates Ernest Brewster ... [et al.] |
| title_short | IT service management |
| title_sort | it service management a guide for itil foundation exam candidates |
| title_sub | a guide for ITIL Foundation Exam candidates |
| topic | IT infrastructure library 2011 Edition (DE-588)1027015581 gnd |
| topic_facet | IT infrastructure library 2011 Edition |
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