QMS conversion: a process approach
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Bibliographic Details
Main Author: Hoyle, David (Author)
Format: Electronic eBook
Language:English
Published: New York Butterworth-Heinemann c2002
Edition:[2nd ed.]
Subjects:
Online Access:FAW01
Volltext
Item Description:Includes index
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benef
Physical Description:1 Online-Ressource (xi, 176 p.)
ISBN:0080492193
0750675985
9780080492193
9780750675987

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