Body language and the first line manager - Lawton, Eunice (Chandos, 2006)
Includes bibliographical references (pages 75) and index
Body language can account for 70 per cent of the message we give out. This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a look at body language and how we need to ensure that we are giving out the right non-verbal messages in different management situations