APA (7th ed.) Citation

Harmon, P., & Davenport, T. H. (2014). Business process change: A business process management guide for managers and process professionals (Third edition.). Elsevier.

Chicago Style (17th ed.) Citation

Harmon, Paul, and Thomas H. Davenport. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Third edition. Amsterdam: Elsevier, 2014.

MLA (9th ed.) Citation

Harmon, Paul, and Thomas H. Davenport. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Third edition. Elsevier, 2014.