Hyötyläinen, T. (2015). Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and its Systems. Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-07470-8
Chicago Style (17th ed.) CitationHyötyläinen, Tahvo. Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and Its Systems. Wiesbaden: Springer Fachmedien Wiesbaden, 2015. https://doi.org/10.1007/978-3-658-07470-8.
MLA (9th ed.) CitationHyötyläinen, Tahvo. Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and Its Systems. Springer Fachmedien Wiesbaden, 2015. https://doi.org/10.1007/978-3-658-07470-8.