APA (7th ed.) Citation

Mundt, B. M., Smith, F. J., & Egan, S. D. (2014). Managing professional service delivery: 9 rules for success. CRC Press.

Chicago Style (17th ed.) Citation

Mundt, Barry M., Francis J. Smith, and Stephan D. Egan. Managing Professional Service Delivery: 9 Rules for Success. Boca Raton, Fla. [u.a.]: CRC Press, 2014.

MLA (9th ed.) Citation

Mundt, Barry M., et al. Managing Professional Service Delivery: 9 Rules for Success. CRC Press, 2014.