Verfügbarkeit: Non-linguistic analysis of call center conversations

Non-linguistic analysis of call center conversations:

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Bibliographische Detailangaben
1. Verfasser:	Kopparapu, Sunil Kumar (VerfasserIn)
Format:	Elektronisch E-Book
Sprache:	English
Veröffentlicht:	Cham [u.a.] Springer 2015
Schriftenreihe:	SpringerBriefs in electrical and computer engineering
Schlagworte:	Ingenieurwissenschaften Translators (Computer programs) Engineering
Online-Zugang:	BHS01 BTU01 FAB01 FAW01 FHA01 FHI01 FHN01 FHR01 FKE01 FRO01 FWS01 FWS02 UBY01 Volltext Inhaltsverzeichnis Abstract
Beschreibung:	1 Online-Ressource
ISBN:	9783319008974
DOI:	10.1007/978-3-319-00897-4

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Datensatz im Suchindex

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adam_text	NON-LINGUISTIC ANALYSIS OF CALL CENTER CONVERSATIONS / KOPPARAPU, SUNIL KUMAR : 2015 TABLE OF CONTENTS / INHALTSVERZEICHNIS OVERVIEW VOICE ANALYTICS PROCESS CALL CENTER LINGUISTIC ANALYTICS NON-LINGUISTIC SPEECH PROCESSING CASE STUDY.-CONCLUSIONS DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT. NON-LINGUISTIC ANALYSIS OF CALL CENTER CONVERSATIONS / KOPPARAPU, SUNIL KUMAR : 2015 ABSTRACT / INHALTSTEXT THE BOOK FOCUSES ON THE PART OF THE AUDIO CONVERSATION NOT RELATED TO LANGUAGE SUCH AS SPEAKING RATE (IN TERMS OF NUMBER OF SYLLABLES PER UNIT TIME) AND EMOTION CENTRIC FEATURES. THIS TEXT EXAMINES USING NON-LINGUISTICS FEATURES TO INFER INFORMATION FROM PHONE CALLS TO CALL CENTERS. THE AUTHOR ANALYZES HOW THE CONVERSATION HAPPENS AND NOT WHAT THE CONVERSATION IS ABOUT BY AUDIO SIGNAL PROCESSING AND ANALYSIS DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
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spellingShingle	Kopparapu, Sunil Kumar Non-linguistic analysis of call center conversations Ingenieurwissenschaften Translators (Computer programs) Engineering
title	Non-linguistic analysis of call center conversations
title_auth	Non-linguistic analysis of call center conversations
title_exact_search	Non-linguistic analysis of call center conversations
title_full	Non-linguistic analysis of call center conversations Sunil Kumar Kopparapu
title_fullStr	Non-linguistic analysis of call center conversations Sunil Kumar Kopparapu
title_full_unstemmed	Non-linguistic analysis of call center conversations Sunil Kumar Kopparapu
title_short	Non-linguistic analysis of call center conversations
title_sort	non linguistic analysis of call center conversations
topic	Ingenieurwissenschaften Translators (Computer programs) Engineering
topic_facet	Ingenieurwissenschaften Translators (Computer programs) Engineering
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