Customer value creation behavior:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Routledge
London [u.a.]
2014
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references (pages 147-158) and index Hier auch später erschienene, unveränderte Nachdrucke |
| Physical Description: | IX, 164 S. Ill., graph. Darst. 24 cm |
| ISBN: | 9781138021020 9781138687530 |
Staff View
MARC
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| 245 | 1 | 0 | |a Customer value creation behavior |c Youjae Yi |
| 264 | 1 | |a Routledge |b London [u.a.] |c 2014 | |
| 300 | |a IX, 164 S. |b Ill., graph. Darst. |c 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references (pages 147-158) and index | ||
| 500 | |a Hier auch später erschienene, unveränderte Nachdrucke | ||
| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Marketing | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-027491071 | ||
Record in the Search Index
| _version_ | 1804152481994768384 |
|---|---|
| adam_text | Contents
List of figures
viii
List of tables
x
Preface
xi
Acknowledgments
xii
1
Introduction
1
2
Customer value creation behavior in the context of theory
6
3
Conceptualization and measurement of customer value
creation
18
4
Antecedents of customer value creation behavior
57
5
Consequences of customer value creation behavior
70
6
Dysfunctional customer behavior
82
7
Application of customer value creation behavior
94
8
Case studies of customer value creation behavior
107
9
Implications for researchers and practitioners
142
Bibliography
147
Index
159
|
| any_adam_object | 1 |
| author | Yi, Youjae |
| author_GND | (DE-588)17079444X |
| author_facet | Yi, Youjae |
| author_role | aut |
| author_sort | Yi, Youjae |
| author_variant | y y yy |
| building | Verbundindex |
| bvnumber | BV042049963 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 QW 300 |
| ctrlnum | (OCoLC)931462161 (DE-599)BVBBV042049963 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| isbn | 9781138021020 9781138687530 |
| language | English |
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| physical | IX, 164 S. Ill., graph. Darst. 24 cm |
| publishDate | 2014 |
| publishDateSearch | 2014 |
| publishDateSort | 2014 |
| publisher | London [u.a.] |
| record_format | marc |
| spelling | Yi, Youjae Verfasser (DE-588)17079444X aut Customer value creation behavior Youjae Yi Routledge London [u.a.] 2014 IX, 164 S. Ill., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (pages 147-158) and index Hier auch später erschienene, unveränderte Nachdrucke Customer relations Consumer satisfaction Marketing Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Kundenwert (DE-588)4515875-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Kundenwert (DE-588)4515875-7 s Verbraucherzufriedenheit (DE-588)4129147-5 s b DE-604 Erscheint auch als Online-Ausgabe 978-1-315-77184-7 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027491071&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Yi, Youjae Customer value creation behavior Customer relations Consumer satisfaction Marketing Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenwert (DE-588)4515875-7 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4129147-5 (DE-588)4515875-7 |
| title | Customer value creation behavior |
| title_auth | Customer value creation behavior |
| title_exact_search | Customer value creation behavior |
| title_full | Customer value creation behavior Youjae Yi |
| title_fullStr | Customer value creation behavior Youjae Yi |
| title_full_unstemmed | Customer value creation behavior Youjae Yi |
| title_short | Customer value creation behavior |
| title_sort | customer value creation behavior |
| topic | Customer relations Consumer satisfaction Marketing Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenwert (DE-588)4515875-7 gnd |
| topic_facet | Customer relations Consumer satisfaction Marketing Kundenmanagement Verbraucherzufriedenheit Kundenwert |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027491071&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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