APA (7th ed.) Citation

Hernandez, A. (2013). ITIL and ISO/IEC 20000: A practical handbook (1. ed.; aligned to the 2011 editions.). TSO.

Chicago Style (17th ed.) Citation

Hernandez, Alexander. ITIL and ISO/IEC 20000: A Practical Handbook. 1. ed.; aligned to the 2011 editions. London: TSO, 2013.

MLA (9th ed.) Citation

Hernandez, Alexander. ITIL and ISO/IEC 20000: A Practical Handbook. 1. ed.; aligned to the 2011 editions. TSO, 2013.

Warning: These citations may not always be 100% accurate.