Integrated engineering of products and services: layer-based development methodology for product-service systems
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Stuttgart
Fraunhofer-Verl.
2014
|
| Schriftenreihe: | Berichte aus dem Produktionstechnischen Zentrum Berlin
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXXIII, 314 S. Ill., graph. Darst. |
| ISBN: | 9783839605493 3839605490 |
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| adam_text | INTEGRATED ENGINEERING OF PRODUCTS AND
SERVICES
PATRICK MUILER, 2013
TABLE OF CONTENTS *
FOREWORD OF THE EDITORS IX
FOREWORD OF THE AUTHOR XI
ACKNOWLEDGEMENTS XII
ABSTRACTS XIII
ABSTRACT XIV
KURZFASSUNG XV
ABSTRAIT XVI
SAMMANFATTNING XVII
ABSTRACT IN JAPANESE XVIII
LISTINGS XIX
TABLE OF CONTENTS XXI
TABLE OF FIGURES XXV
TABLE OF TABLES XXIX
NON-STANDARD ABBREVIATIONS XXXI
CHAPTER
1 INTRODUCTION - TARGET SETTING 1
1.1 INTRODUCTION 3
1.2 MOTIVATION - GENERIC PROBLEM STATEMENT ON PSS
ENGINEERING 4
1.3 TARGET
- SUPPORTING INTEGRATED ENGINEERING OF PRODUCTS AND SERVICES 6
1.3.1 POSITIONING OF THIS RESEARCH 6
1.3.2 FRAMING THE RESEARCH 6
1.3.3 RESEARCH TARGET BREAKDOWN 8
1.4 PSS IN A NUTSHELL 9
1.4.1 ESSENCE OF PSS 9
1.4.2 THE PSS APPROACH 10
1.4.3 CENTRAL CONCEPTS 11
1.4.4 PSS DEFINITION 17
1.5 READING THIS
THESIS 19
1.5.1 TARGET GROUP 19
1.5.2 STRUCTURE 19
1.5.3 QUICK ACCESS 21
1.5.4 FURTHER REMARKS 22
CHAPTER 2 RESEARCH FRAMEWORK 23
2.1 PRIMARY NEEDS IN PSS RESEARCH ADDRESSED
IN THIS THESIS 24
2.1.1 NEED FOR ENGINEERING INTEGRATION - DESIGN AND PROCESS
PERSPECTIVE 24
2.1.2 NEED FOR CONSOLIDATION - DILEMMA OF DIVERGENCE AND CONSISTENCY
26
2.1.3 NEED FOR DEPLOYMENT - FROM MINDSET CHANGE TO PSS DEVELOPMENT
PROJECTS 27
2.2 SOLUTION APPROACH: DEVELOPMENT METHODOLOGY FOR PSS 28
2.2.1 ELEMENTS OF DEVELOPMENT METHODOLOGIES IN GENERAL 28
2.2.2 TARGET SOLUTION ELEMENTS OF THE PSS DEVELOPMENT METHODOLOGY 29
2.3 RESEARCH METHODOLOGY 31
2.3.1 HYPOTHESES 31
XXI
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HTTP://D-NB.INFO/1052032583
INTEGRATED ENGINEERING OF PRODUCTS AND
SERVICES PATRICK MULLER, 2013
2.3.2 RESEARCH QUESTIONS -..32
2.3.3 STUDY DESIGN
- RESEARCH STAGES AND
EMPIRICAL WORK 32
2.3.4 AREAS OF RELEVANCE AND
CONTRIBUTION 37
CHAPTER 3 PSS IN INDUSTRY - BASELINE ON PSS APPLICATION 43
3.1 REVIEW ON PSS IN INDUSTRY 45
3.1.1 HOW PSS SPREAD
IN INDUSTRY 45
3.1.2 PENETRATION OF THE CONCEPT PSS 45
3.1.3 TECHNOLOGY ENABLERS 47
3.1.4 APPLICATION OF INTEGRATED PRODUCT-SERVICE OFFERINGS - SUCCESS
STORIES 48
3.1.5 DEGREES OF PRODUCT-SERVICE
INTEGRATION 56
3.1.6 CRITERIA FOR SUCCESSFUL PRODUCT-SERVICE INTEGRATION 60
3.2 REVIEW STATEMENT 63
CHAPTER 4 PSS IN THEORY
- STATE OF PSS DESIGN RESEARCH 65
4.1 PSS INTERPRETATIONS 67
4.2 PSS ROOTS IN LITERATURE 68
4.3 PSS FUNDAMENTALS IN THEORY 69
4.3.1 APPROACHES TO DEFINING PSS 69
4.3.2 VIEWS ABOUT PSS 74
4.3.3 ALTERNATIVE CONCEPTS 87
4.4 PROCESSES, METHODS,
AND TOOLS
FOR PSS DEVELOPMENT 88
4.4.1 PSS DEVELOPMENT METHODOLOGIES 88
4.4.2 PROCESS MODELLING FOR PSS DESIGN 92
4.4.3 SOFTWARE SUPPORT 93
4.4.4 SUMMARIZING ASSESSMENT
AND CONCLUSION 95
CHAPTER 5 LAYER-BASED PSS DEVELOPMENT
METHODOLOGY 97
5.1 FUNDAMENTALS OF THE LAYER-BASED PSS DEVELOPMENT METHODOLOGY 99
5.1.1 PURPOSE 99
5.1.2 SCOPE 99
5.1.3 BUILDING BLOCKS AND
SOLUTION ELEMENTS 99
5.1.4 BASIC PRINCIPLES AND
CHARACTERISTICS 100
5.2 SYSTEM MODEL AND TERMINOLOGY 105
5.2.1 PSS DEFINITION 105
5.2.2 SYSTEM CHARACTERISTICS 106
5.2.3 SYSTEM MODEL 106
CHAPTER 6 GENERIC PSS DEVELOPMENT
PROCESS MODEL 119
6.1 GENERAL INTRODUCTION AND SOLUTION APPROACH 121
6.2 REVIEW AND
BENCHMARK ON DEVELOPMENT PROCESSES 122
6.2.1 DEVELOPMENT PROCESS MODELS IN LITERATURE 122
6.2.2 DEVELOPMENT PROCESSES IN INDUSTRY AND ECONOMY 130
6.2.3 SUMMARIZING ASSESSMENT AND
CONCLUSION 133
6.3 THE GENERIC PSS
DEVELOPMENT PROCESS MODEL 135
6.3.1 BASICS PRINCIPLES 135
6.3.2 INTEGRATING THE ESSENCE OF ENGINEERING
PROCESSES 137
6.3.3 RATIONALE OF THE NEW MODEL 141
6.3.4 INCORPORATING THE PSS LIFECYDE PHASES 147
6.3.5 PHASES OF THE
TECHNICAL ENGINEERING PROCESS 148
XXII
| PAGE
INTEGRATED ENGINEERING OF PRODUCTS AND SERVICES PATRICK MOLLER, 2013
6.3.6 DERIVING A CUSTOMIZED. MILESTONE-DRIVEN PSS CREATION
PROCESS * 156
CHAPTER 7 PSS DESIGN
- PLANNING AND DEVELOPMENT 159
7.1 GENERAL INTRODUCTION AND SOLUTION APPROACH 161
7.2 THE PSS LAYER METHOD
- A LAYER-BASED PSS
MODELLING APPROACH 164
7.2.1 BASIC PRINCIPLES OF THE PSS LAYER METHOD 164
7.2.2 MEDIA FOR APPLICATION SUPPORT 169
7.2.3 RECOMMENDATION TO EFFECTIVELY USE THE METHOD 170
7.2.4 SYNTHETIC EXAMPLES 171
CHAPTER 8 PSS REQUIREMENTS ENGINEERING 175
8.1 GENERAL INTRODUCTION AND SOLUTION APPROACH 177
8.2 REQUIREMENTS-DRIVEN ENGINEERING FOR PSS 179
8.2.1 DEFINING REQUIREMENT 179
8.2.2 INTERPRETATION FOR PSS ENGINEERING 179
8.2.3 REQUIREMENTS ENGINEERING PROCESS 182
8.2.4 REQUIREMENTS ENGINEERING PROCESS FOR PSS 185
8.3 REVIEW AND
BENCHMARK ON REQUIREMENTS ENGINEERING 187
8.3.1 REVIEW OF EXISTING LITERATURE AND TOOLS 187
8.3.2 FINDINGS ABOUT CHARACTERISTICS OF EXISTING METHODS AND TOOLS 194
8.4 THE PSS REQUIREMENTS
CHECKLIST 194
8.4.1 CHARACTERISTICS OF THE CHECKLIST 194
8.4.2 CLUSTERS OF THE CHECKLIST 194
8.4.3 ITEMS WITHIN THE CHECKLIST 196
8.4.4 RECOMMENDATIONS TO EFFECTIVELY USE THE METHOD 198
8.4.5 SYNTHETIC EXAMPLE 200
CHAPTER 9 DEPLOYMENT, TOOLS, AND FURTHER IMPLICATIONS 203
9.1 FROM MINDSET CHANGE TO SUCCESSFUL PSS
DEVELOPMENT PROJECTS 205
9.1.1 THE 7 PS
- FROM PEOPLE TO PSS 205
9.1.2 ORGANIZATIONAL CHANGE
IN GENERAL 207
9.1.3 ENGINEERING TRANSFORMATION IN PARTICULAR 211
9.2 IMPLICATIONS FOR ENGINEERING PROCESSES
AND IT CAPABILITIES 212
9.2.1 PROJECT MANAGEMENT IN PSS DEVELOPMENT 212
9.2.2 CONFIGURATION MANAGEMENT 216
9.2.3 SYSTEM LIFECYCLE
MANAGEMENT - PDM/PLM AND ERP 218
^ 9.3 GUIDELINES 220
9.3.1 DIN PAS
1094
- HYBRID VALUE CREATION 220
9.3.2 VDI4511 - DEVELOPMENT INDUSTRIAL PRODUCT-SERVICE SYSTEMS 220
9.4 SOFTWARE SUPPORT 220
9.4.1 PSS DESIGN SOFTWARE
- MODEL-DRIVEN PSS ENGINEERING 221
9.4.2 PROJECT MANAGEMENT SOFTWARE SUPPORT FOR PSS
DEVELOPMENT 228
CHAPTER 10 EVALUATION AND DISCUSSION 229
10.1 CONCLUSION ON PSS IN GENERAL 231
10.2 REVIEW
OF VALIDITY OF THIS WORK 231
10.2.1 ACHIEVEMENT OF RESEARCH TARGETS 231
10.2.2 REVIEW OF THE HYPOTHESIS AND STATEMENTS 231
10.2.3 ANSWERS TO THE RESEARCH QUESTIONS 233
10.3 CONCLUSION ON METHODOLOGY 234
XXIII
| PAGE
INTEGRATED ENGINEERING OF PRODUCTS AND SERVICES
PATRICK MULLER, 2013
10.3.2 OUTSTANDING ISSUES AND FOLLOW-UP ACTIVITIES 235
10.3.3 REMAINING DISCUSSION
POINTS 235
10.4
PROS AND
CONS OF BUSINESS
TRANSITION TOWARD PSS 236
10.4.1 PROS: DRIVERS AND OPPORTUNITIES 237
10.4.2 CONS: OBSTACLES AND
RISKS 239
10.5 REFLECTION OF THE RESEARCH METHODOLOGY 240
10.5.1 DESIGN RESEARCH METHODOLOGY 240
10.5.2 EMPIRICAL WORK 241
10.5.3 CASE CYCLE 241
CHAPTER 11 SUMMARY AND OUTLOOK 243
11.1 CLOSING CONSIDERATIONS 245
11.2 EMERGING NEEDS IN PSS RESEARCH 245
11.2.1 THE NEED TO MATURE PSS
DEVELOPMENT APPROACHES 245
11.2.2 THE NEED
TO MAINTAIN VALUE TRACEABILITY 246
11.2.3 THE NEED
TO ADDRESS PSS DYNAMICS
AND COMPLEXITY 246
11.2.4 THE NEED TO RESEARCH PSS DESIGN
EVALUATION - HOW TO PROTOTYPE AND PILOT PSS? 246
11.3 NEXT GENERATION ENGINEERING - A SPECULATIVE OUTLOOK 247
11.3.1 NEXT GENERATION SYSTEMS ENGINEERING 247
11.3.2 NEXT GENERATION SYSTEMS OPERATION AND SERVICES 247
11.3.3 NEXT GENERATION SOCIETY - PSS AND
TECHNOLOGY 248
11.4 CLOSING REMARK 248
CHAPTER 12 APPENDIX 249
12.1 EMPIRICAL STUDIES AND APPLICATION 251
12.1.1 INTERVIEW STUDY 251
12.1.2 INQUIRY IN GERMAN INDUSTRY 256
12.1.3 E-PSS WORKSHOPS 261
12.1.4 APPLICATION OF THE PSS LAYER
METHOD 271
12.1.5 APPLICATION OF THE NEW PSS SYSTEM MODEL 273
12.2 STATISTICS 274
12.3 MODELS FROM LITERATURE 280
REFERENCES 297
AUTHOR PUBLICATIONS 313
XXIV
| PAGE
|
| any_adam_object | 1 |
| author | Müller, Patrick |
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| dewey-ones | 658 - General management |
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| dewey-search | 658.5038 |
| dewey-sort | 3658.5038 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Maschinenbau / Maschinenwesen Wirtschaftswissenschaften |
| format | Thesis Book |
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| spelling | Müller, Patrick Verfasser (DE-588)1048594181 aut Integrated engineering of products and services layer-based development methodology for product-service systems Patrick Müller Stuttgart Fraunhofer-Verl. 2014 XXXIII, 314 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Berichte aus dem Produktionstechnischen Zentrum Berlin zugl.: Berlin, Techn. Univ., Diss., 2013 Produktentwicklung (DE-588)4139402-1 gnd rswk-swf Hybrides Leistungsbündel (DE-588)7851257-8 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Hybrides Leistungsbündel (DE-588)7851257-8 s Produktentwicklung (DE-588)4139402-1 s DE-604 DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027456541&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Müller, Patrick Integrated engineering of products and services layer-based development methodology for product-service systems Produktentwicklung (DE-588)4139402-1 gnd Hybrides Leistungsbündel (DE-588)7851257-8 gnd |
| subject_GND | (DE-588)4139402-1 (DE-588)7851257-8 (DE-588)4113937-9 |
| title | Integrated engineering of products and services layer-based development methodology for product-service systems |
| title_auth | Integrated engineering of products and services layer-based development methodology for product-service systems |
| title_exact_search | Integrated engineering of products and services layer-based development methodology for product-service systems |
| title_full | Integrated engineering of products and services layer-based development methodology for product-service systems Patrick Müller |
| title_fullStr | Integrated engineering of products and services layer-based development methodology for product-service systems Patrick Müller |
| title_full_unstemmed | Integrated engineering of products and services layer-based development methodology for product-service systems Patrick Müller |
| title_short | Integrated engineering of products and services |
| title_sort | integrated engineering of products and services layer based development methodology for product service systems |
| title_sub | layer-based development methodology for product-service systems |
| topic | Produktentwicklung (DE-588)4139402-1 gnd Hybrides Leistungsbündel (DE-588)7851257-8 gnd |
| topic_facet | Produktentwicklung Hybrides Leistungsbündel Hochschulschrift |
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