Customer knowledge management: leveraging soft skills to improve customer focus
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cham [u.a.]
Springer
2014
|
| Schriftenreihe: | Management for professionals
|
| Schlagworte: | |
| Beschreibung: | XVIII, 207 S. Ill., graph. Darst. |
| ISBN: | 9783319050584 |
Internformat
MARC
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| 003 | DE-604 | ||
| 005 | 20150914 | ||
| 007 | t | ||
| 008 | 140724s2014 ad|| |||| 00||| eng d | ||
| 020 | |a 9783319050584 |9 978-3-319-05058-4 | ||
| 035 | |a (OCoLC)884961821 | ||
| 035 | |a (DE-599)BVBBV041992783 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-1050 |a DE-945 |a DE-91 | ||
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 084 | |a WIR 545f |2 stub | ||
| 100 | 1 | |a Sain, Soumit |d 1969- |e Verfasser |0 (DE-588)130888982 |4 aut | |
| 245 | 1 | 0 | |a Customer knowledge management |b leveraging soft skills to improve customer focus |c Soumit Sain ; Silvio Wilde |
| 264 | 1 | |a Cham [u.a.] |b Springer |c 2014 | |
| 300 | |a XVIII, 207 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
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| 650 | 0 | 7 | |a Wissensmanagement |0 (DE-588)4561842-2 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Wissensmanagement |0 (DE-588)4561842-2 |D s |
| 689 | 0 | 1 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Wilde, Silvio |e Verfasser |4 aut | |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 978-3-319-05059-1 |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-027434983 | ||
Datensatz im Suchindex
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| author | Sain, Soumit 1969- Wilde, Silvio |
| author_GND | (DE-588)130888982 |
| author_facet | Sain, Soumit 1969- Wilde, Silvio |
| author_role | aut aut |
| author_sort | Sain, Soumit 1969- |
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| building | Verbundindex |
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| classification_rvk | QP 620 |
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| ctrlnum | (OCoLC)884961821 (DE-599)BVBBV041992783 |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV041992783 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T01:10:05Z |
| institution | BVB |
| isbn | 9783319050584 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027434983 |
| oclc_num | 884961821 |
| open_access_boolean | |
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| owner_facet | DE-1050 DE-945 DE-91 DE-BY-TUM |
| physical | XVIII, 207 S. Ill., graph. Darst. |
| publishDate | 2014 |
| publishDateSearch | 2014 |
| publishDateSort | 2014 |
| publisher | Springer |
| record_format | marc |
| series2 | Management for professionals |
| spelling | Sain, Soumit 1969- Verfasser (DE-588)130888982 aut Customer knowledge management leveraging soft skills to improve customer focus Soumit Sain ; Silvio Wilde Cham [u.a.] Springer 2014 XVIII, 207 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management for professionals Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 s Kundenmanagement (DE-588)4236865-0 s DE-604 Wilde, Silvio Verfasser aut Erscheint auch als Online-Ausgabe 978-3-319-05059-1 |
| spellingShingle | Sain, Soumit 1969- Wilde, Silvio Customer knowledge management leveraging soft skills to improve customer focus Kundenmanagement (DE-588)4236865-0 gnd Wissensmanagement (DE-588)4561842-2 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4561842-2 |
| title | Customer knowledge management leveraging soft skills to improve customer focus |
| title_auth | Customer knowledge management leveraging soft skills to improve customer focus |
| title_exact_search | Customer knowledge management leveraging soft skills to improve customer focus |
| title_full | Customer knowledge management leveraging soft skills to improve customer focus Soumit Sain ; Silvio Wilde |
| title_fullStr | Customer knowledge management leveraging soft skills to improve customer focus Soumit Sain ; Silvio Wilde |
| title_full_unstemmed | Customer knowledge management leveraging soft skills to improve customer focus Soumit Sain ; Silvio Wilde |
| title_short | Customer knowledge management |
| title_sort | customer knowledge management leveraging soft skills to improve customer focus |
| title_sub | leveraging soft skills to improve customer focus |
| topic | Kundenmanagement (DE-588)4236865-0 gnd Wissensmanagement (DE-588)4561842-2 gnd |
| topic_facet | Kundenmanagement Wissensmanagement |
| work_keys_str_mv | AT sainsoumit customerknowledgemanagementleveragingsoftskillstoimprovecustomerfocus AT wildesilvio customerknowledgemanagementleveragingsoftskillstoimprovecustomerfocus |