Penna, R. M. (2011). The nonprofit outcomes toolbox: A complete guide to program effectiveness, performance measurement, and results. John Wiley & Sons.
Chicago Style (17th ed.) CitationPenna, Robert Mark. The Nonprofit Outcomes Toolbox: A Complete Guide to Program Effectiveness, Performance Measurement, and Results. Hoboken, N.J: John Wiley & Sons, 2011.
MLA (9th ed.) CitationPenna, Robert Mark. The Nonprofit Outcomes Toolbox: A Complete Guide to Program Effectiveness, Performance Measurement, and Results. John Wiley & Sons, 2011.
Warning: These citations may not always be 100% accurate.