APA (7th ed.) Citation

Lacy, K. (2013). Social CRM for dummies. Wiley.

Chicago Style (17th ed.) Citation

Lacy, Kyle. Social CRM for Dummies. Hoboken, N.J: Wiley, 2013.

MLA (9th ed.) Citation

Lacy, Kyle. Social CRM for Dummies. Wiley, 2013.

Warning: These citations may not always be 100% accurate.