It's the customer, stupid!: 34 wake-up calls to help you stay client-focused
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Hoboken, N.J.
Wiley
c2011
|
Schlagworte: | |
Online-Zugang: | Volltext Buchcover |
Beschreibung: | Includes index |
Beschreibung: | 1 Online-Ressource (xviii, 235 p.) |
ISBN: | 9781118001264 9781118001271 9781118001288 9781282989849 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
---|---|---|---|
001 | BV041909333 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | cr|uuu---uuuuu | ||
008 | 140612s2011 |||| o||u| ||||||eng d | ||
020 | |a 9781118001264 |c ebk. |9 978-1-118-00126-4 | ||
020 | |a 9781118001271 |c ebk. |9 978-1-118-00127-1 | ||
020 | |a 9781118001288 |c ebk. |9 978-1-118-00128-8 | ||
020 | |a 9781282989849 |c MyiLibrary |9 978-1-282-98984-9 | ||
035 | |a (OCoLC)705930080 | ||
035 | |a (DE-599)BVBBV041909333 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
082 | 0 | |a 658.8/12 |2 22 | |
100 | 1 | |a Aun, Michael |e Verfasser |4 aut | |
245 | 1 | 0 | |a It's the customer, stupid! |b 34 wake-up calls to help you stay client-focused |c Michael Aun |
264 | 1 | |a Hoboken, N.J. |b Wiley |c c2011 | |
300 | |a 1 Online-Ressource (xviii, 235 p.) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Includes index | ||
650 | 4 | |a Customer services | |
650 | 4 | |a Customer relations / Management | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Hardcover |z 978-0-470-90739-9 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Hardcover |z 0-470-90739-8 |
856 | 4 | 0 | |u http://lib.myilibrary.com?id=298984 |x Aggregator |3 Volltext |
856 | 4 | 2 | |m SWB Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027353002&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Buchcover |
912 | |a ZDB-26-MYL | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-027353002 |
Datensatz im Suchindex
_version_ | 1804152270527397888 |
---|---|
any_adam_object | 1 |
author | Aun, Michael |
author_facet | Aun, Michael |
author_role | aut |
author_sort | Aun, Michael |
author_variant | m a ma |
building | Verbundindex |
bvnumber | BV041909333 |
collection | ZDB-26-MYL |
ctrlnum | (OCoLC)705930080 (DE-599)BVBBV041909333 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01555nmm a2200385zc 4500</leader><controlfield tag="001">BV041909333</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">140612s2011 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781118001264</subfield><subfield code="c">ebk.</subfield><subfield code="9">978-1-118-00126-4</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781118001271</subfield><subfield code="c">ebk.</subfield><subfield code="9">978-1-118-00127-1</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781118001288</subfield><subfield code="c">ebk.</subfield><subfield code="9">978-1-118-00128-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781282989849</subfield><subfield code="c">MyiLibrary</subfield><subfield code="9">978-1-282-98984-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)705930080</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV041909333</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">22</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Aun, Michael</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">It's the customer, stupid!</subfield><subfield code="b">34 wake-up calls to help you stay client-focused</subfield><subfield code="c">Michael Aun</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Hoboken, N.J.</subfield><subfield code="b">Wiley</subfield><subfield code="c">c2011</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (xviii, 235 p.)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes index</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations / Management</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Hardcover</subfield><subfield code="z">978-0-470-90739-9</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Hardcover</subfield><subfield code="z">0-470-90739-8</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://lib.myilibrary.com?id=298984</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">SWB Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027353002&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Buchcover</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-26-MYL</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-027353002</subfield></datafield></record></collection> |
id | DE-604.BV041909333 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T01:08:03Z |
institution | BVB |
isbn | 9781118001264 9781118001271 9781118001288 9781282989849 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027353002 |
oclc_num | 705930080 |
open_access_boolean | |
physical | 1 Online-Ressource (xviii, 235 p.) |
psigel | ZDB-26-MYL |
publishDate | 2011 |
publishDateSearch | 2011 |
publishDateSort | 2011 |
publisher | Wiley |
record_format | marc |
spelling | Aun, Michael Verfasser aut It's the customer, stupid! 34 wake-up calls to help you stay client-focused Michael Aun Hoboken, N.J. Wiley c2011 1 Online-Ressource (xviii, 235 p.) txt rdacontent c rdamedia cr rdacarrier Includes index Customer services Customer relations / Management Erscheint auch als Druck-Ausgabe, Hardcover 978-0-470-90739-9 Erscheint auch als Druck-Ausgabe, Hardcover 0-470-90739-8 http://lib.myilibrary.com?id=298984 Aggregator Volltext SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027353002&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Buchcover |
spellingShingle | Aun, Michael It's the customer, stupid! 34 wake-up calls to help you stay client-focused Customer services Customer relations / Management |
title | It's the customer, stupid! 34 wake-up calls to help you stay client-focused |
title_auth | It's the customer, stupid! 34 wake-up calls to help you stay client-focused |
title_exact_search | It's the customer, stupid! 34 wake-up calls to help you stay client-focused |
title_full | It's the customer, stupid! 34 wake-up calls to help you stay client-focused Michael Aun |
title_fullStr | It's the customer, stupid! 34 wake-up calls to help you stay client-focused Michael Aun |
title_full_unstemmed | It's the customer, stupid! 34 wake-up calls to help you stay client-focused Michael Aun |
title_short | It's the customer, stupid! |
title_sort | it s the customer stupid 34 wake up calls to help you stay client focused |
title_sub | 34 wake-up calls to help you stay client-focused |
topic | Customer services Customer relations / Management |
topic_facet | Customer services Customer relations / Management |
url | http://lib.myilibrary.com?id=298984 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027353002&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT aunmichael itsthecustomerstupid34wakeupcallstohelpyoustayclientfocused |