APA (7th ed.) Citation

Flanagan, W. A. (2012). VoIP and unified communications: Internet telephony and the future voice network. Wiley.

Chicago Style (17th ed.) Citation

Flanagan, William A. VoIP and Unified Communications: Internet Telephony and the Future Voice Network. Hoboken, N.J: Wiley, 2012.

MLA (9th ed.) Citation

Flanagan, William A. VoIP and Unified Communications: Internet Telephony and the Future Voice Network. Wiley, 2012.