Concepts and advances in information knowledge management: studies from developing and emerging economies
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Oxford, UK
Chandos Publ.
2013
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXX, 268 S. 24 x 16 cm |
Staff View
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| 245 | 1 | 0 | |a Concepts and advances in information knowledge management |b studies from developing and emerging economies |c ed. by Kelvin Joseph Bwalya ... |
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Record in the Search Index
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Contents
List of figures and
tabres
xi
Acknowledgements
xiii
Foreword
xv
About the editors and authors
xix
Introduction
xxvii
PART
1:
THE RECORDS MANAGEMENT CONUNDRUM
1
1
Effective customer service: an enhancer of performance in
archives and records management
3
Paiafani Manewe-Sisa
Why quality customer service in archives and records management?
4
Customer service
5
Dimensions/determinants of service quality
6
Critical factors to customer service
7
ARMUs and factors impacting on customer service
8
Potential challenges to provision of quality customer service in ARMUs
15
Conclusion
18
2
Accountability and records appraisal with particular reference
to challenges experienced in Malawi
21
Alistair G. Tough and Yvonne Tough
Accountability
22
Cabinet government and parliamentary democracy
25
Ethics and responsibility
28
Concepts
and Advances in Information and Knowledge Management
Appraisal theories
29
The shift to IT
34
Risk management in the context of accountability and appraisal
37
Central African and wider African experience
39
The implications of functional analysis for practice
41
The implications of risk management and vital records analysis for
practice
44
Conclusion
46
3
The records management paradigm shift: problems and prospects
in East and Southern Africa
49
Nathan Mnjama
History of modern records
50
The role of ICTs in fostering the records management paradigm shift
53
The records management paradigm shift and records management
theoretical frameworks
56
Challenges and opportunities brought about by the records
management paradigm shift
57
The records management paradigm shift and the place of the
archivist/records manager
61
The records management paradigm shift and records and archival
legislation
64
The records management paradigm shift and its impact in Africa
and other developing countries
67
The records management paradigm shift and audiovisual archives
68
Conclusion
68
4
Functional requirements for an electronic records management
system for court records
73
Nurussobah Hussin and Rusnah Johare
Electronic court records management
75
The need for functional requirements for the management of
electronic court records
77
Contents
Methods to develop functional requirements
80
Case: Review of models demonstrating the necessity of functional
requirements for the management of electronic records
83
Conclusion
89
PART
2:
THE EMERGING INFORMATION MANAGEMENT LANDSCAPE
91
5
Analysing the future of Zimbabwe's academic libraries: from
their historical past to preparedness for current realities and
requirements
93
Judith Mavodza
Current realities in academic libraries in general
94
Current realities in academic libraries in Zimbabwe
96
The education of academic librarians in Zimbabwe
97
Accreditation and international recognition of library schools in
Zimbabwe
102
The role and impact of Zimbabwean librarian professional bodies
102
The future of academic libraries and implications for the Zimbabwe
context
103
Implications for academic librarians in the developing world
105
Conclusion
107
Appendix
5.1:
Universities and colleges in Zimbabwe
108
6
Unleashing the conceptual value of information management
for organizational competitiveness: semantic underpinnings 111
Kelvin Joseph Bwalya and Zulu F.C. Saul
The value of information and knowledge to an organization
113
Information and knowledge management models and frameworks
116
Conclusion
126
7
Factors affecting the development of digital resources collection
in universities: a case study of Kenya
129
Monica W. Rukwaro and Japhet Otike
The IT environment in Kenyan universities
131
Implementation of the national ICT policy
133
vii
Concepts
and Advances in Information and Knowledge Management
Bandwidth availability and costs
134
Bandwidth management and optimization
135
Performance measures to evaluate usage of digital resources
136
ICT infrastructure and computers
136
Institutional leadership
137
Need for user education for faculty and students
138
Power blackouts/outages
138
Open access publishing
139
Building capacity of library staff
139
Cooperation of stakeholders
140
Conclusion
140
8
Re-engineering information literacy programmes of Nairobi-
based public and private universities in Kenya
143
George Mwangi Kingori, Andrew Chege and Henry
N.
Kemoni
Information literacy initiatives in Kenya
145
Theoretical framework
147
Study population
148
Summary of key findings
149
Guidelines for information literacy interventions
154
Promotion of information literacy programmes campus wide
162
Learning environment
163
Future research directions
163
Conclusion
164
9
Indigenous knowledge management in Botswana Using ICT
applications
167
Priti Jain
Background
168
Definition of concepts
169
Benefits of indigenous knowledge and indigenous knowledge systems
171
Role of ICTs in indigenous knowledge
172
viii
Contents
Challenges
of applying ICT to indigenous knowledge systems
173
Indigenous knowledge systems worldwide
175
Indigenous knowledge systems in Africa
176
Recent trends in ICT use in indigenous knowledge management
178
Indigenous knowledge systems in Botswana
180
Conclusion and recommendations
189
10
Moving towards a ubiquitous service for information access:
the information environment in Botswana
193
Olugbade Oladokun
Information needs/information (seeking) behaviour
197
Information sources and channels
200
Information technology
200
Libraries
204
Radio and television
206
Telecommunications
206
Information regulatory bodies
208
Newspapers
209
Conclusion
209
11
Information management in small enterprises in Botswana
213
Batlang
Comma Serema and
Neo Patricia
Mooko
Information management
215
General benefits for information management in
smali
enterprises
216
Information management and information technology
219
Challenges faced by small businesses in Botswana
220
Using information ethically
223
Examples of business development providers in Botswana
223
Conclusion
225
Conclusion
227
References
229
Index
259
pr
List of figures and tables
Figures
2.1
Schellenberg's appraisal taxonomy
30
4.1
Model of High Level Functional Requirements for
Electronic Records Management System
84
4.2
The Trust Model of Record's Life Cycle
87
4.3
Trusted Electronic Records Management Framework
89
6.1
Knowledge conversion in the Nonaka—Takeuchi model
119
6.2
The Choo knowledge creation model
120
6.3
Boisoťs
knowledge category model (I-Space)
122
6.4
The four pillars of the
Stankosky
knowledge management
framework
125
8.1
Proposed information literacy model for universities in
Kenya
160
8.2
Proposed model for implementation of ILPs in universities
in Kenya (tiered
IL
model for universities)
161
Tables
2.1
Ham's key aspects of appraisal
33
Xl
Concepts
and Advances in Information and Knowledge Management
4.1
Stages for developing functional requirements in the case
study method
82
6.1
The six phases of
Boisoťs SLC
123
8.1
A SWOT analysis of available resources for
IL
initiatives
in universities in Kenya
150
11.1
Business size definitions
215
xii |
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| spelling | Concepts and advances in information knowledge management studies from developing and emerging economies ed. by Kelvin Joseph Bwalya ... Oxford, UK Chandos Publ. 2013 XXX, 268 S. 24 x 16 cm txt rdacontent n rdamedia nc rdacarrier Libraries / Africa / Automation Library science / Information technology / Africa Information resources management / Africa Knowledge management / Africa Informationsmanagement (DE-588)4114012-6 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Afrika Schwellenländer (DE-588)4053920-9 gnd rswk-swf Entwicklungsländer (DE-588)4014954-7 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Entwicklungsländer (DE-588)4014954-7 g Schwellenländer (DE-588)4053920-9 g Wissensmanagement (DE-588)4561842-2 s Informationsmanagement (DE-588)4114012-6 s Bibliothek (DE-588)4006439-6 s DE-604 Bwalya, Kelvin Joseph 1979- Sonstige (DE-588)1026912695 oth Digitalisierung BSB Muenchen - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027347313&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Concepts and advances in information knowledge management studies from developing and emerging economies Libraries / Africa / Automation Library science / Information technology / Africa Information resources management / Africa Knowledge management / Africa Informationsmanagement (DE-588)4114012-6 gnd Bibliothek (DE-588)4006439-6 gnd Wissensmanagement (DE-588)4561842-2 gnd |
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| title | Concepts and advances in information knowledge management studies from developing and emerging economies |
| title_auth | Concepts and advances in information knowledge management studies from developing and emerging economies |
| title_exact_search | Concepts and advances in information knowledge management studies from developing and emerging economies |
| title_full | Concepts and advances in information knowledge management studies from developing and emerging economies ed. by Kelvin Joseph Bwalya ... |
| title_fullStr | Concepts and advances in information knowledge management studies from developing and emerging economies ed. by Kelvin Joseph Bwalya ... |
| title_full_unstemmed | Concepts and advances in information knowledge management studies from developing and emerging economies ed. by Kelvin Joseph Bwalya ... |
| title_short | Concepts and advances in information knowledge management |
| title_sort | concepts and advances in information knowledge management studies from developing and emerging economies |
| title_sub | studies from developing and emerging economies |
| topic | Libraries / Africa / Automation Library science / Information technology / Africa Information resources management / Africa Knowledge management / Africa Informationsmanagement (DE-588)4114012-6 gnd Bibliothek (DE-588)4006439-6 gnd Wissensmanagement (DE-588)4561842-2 gnd |
| topic_facet | Libraries / Africa / Automation Library science / Information technology / Africa Information resources management / Africa Knowledge management / Africa Informationsmanagement Bibliothek Wissensmanagement Afrika Schwellenländer Entwicklungsländer Aufsatzsammlung |
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