APA (7th ed.) Citation

Carrillo Rowe, A., Malhotra, S., & Pérez, K. (2013). Answer the call: Virtual migration in Indian call centers. Univ. of Minnesota Press.

Chicago Style (17th ed.) Citation

Carrillo Rowe, Aimee, Sheena Malhotra, and Kimberlee Pérez. Answer the Call: Virtual Migration in Indian Call Centers. Minneapolis [u.a.]: Univ. of Minnesota Press, 2013.

MLA (9th ed.) Citation

Carrillo Rowe, Aimee, et al. Answer the Call: Virtual Migration in Indian Call Centers. Univ. of Minnesota Press, 2013.