Contractual and relational governance in information systems outsourcing relationships:
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
Göttingen
Cuvillier
2013
|
| Edition: | 1. Aufl. |
| Subjects: | |
| Online Access: | Inhaltstext Inhaltsverzeichnis Inhaltsverzeichnis |
| Physical Description: | XVI, 153 S. graph. Darst. |
| ISBN: | 9783954044726 |
Staff View
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Record in the Search Index
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TABLE OF CONTENTS
ACKNOWLEDGEMENTS VII
TABLE OF CONTENTS IX
LIST OF FIGURES XIII
LIST OF TABLES XIV
LIST OF ABBREVIATIONS XV
1 INTRODUCTION 1
1.1 GOVERNANCE OF INFORMATION SYSTEMS OUTSOURCING PROJECTS 1
1.2 RESEARCH GAPS. . 2
1.3 RESEARCH QUESTIONS 5
1.4 OVERVIEW OF THE DISSERTATION 8
2 DISCOVERY OF INTERACTIONS BETWEEN CONTRACTUAL
AND RELATIONAL GOVERNANCE IN OUTSOURCING RELATION
SHIPS 13
ABSTRACT 13
2.1 INTRODUCTION 14
2.2 LITERATURE ANALYSIS IS
2.2.1 CONTRACTUAL AND RELATIONAL GOVERNANCE 15
2.2.2 COMPLEMENTARITY AND SUBSTITUTION BETWEEN CONTRACTUAL AND
RELATIONAL GOVERNANCE 16
2.3 RESEARCH DESIGN 17
2.3.1 METHODOLOGY 17
2.3.2 DATA COLLECTION AND ANALYSIS 17
IX
HTTP://D-NB.INFO/1037794753
2.4 RESULTS 19
2.4.1 PATHS OF GOVERNANCE INTERACTION 19
2.4.2 ARCHETYPICAL INTERACTIONS BETWEEN CONTRACTUAL AND RELATIONAL
GOVERNANCE 25
2.5 DISCUSSION 31
2.5.1 CONCLUSION 31
2.5.2 THEORETICAL IMPLICATIONS 32
2.5.3 LIMITATIONS 34
3 AN EVOLUTIONARY VIEW ON THE INTERACTIONS BETWEEN
CONTRACTUAL AND RELATIONAL GOVERNANCE IN OUT
SOURCING RELATIONSHIPS
35
ABSTRACT 35
3.1 INTRODUCTION 36
3.2 THEORETICAL BACKGROUND 39
3.2.1 REFINED FRAMEWORK OF GOVERNANCE CHANGE 39
3.2.2 PUNCTUATED EQUILIBRIUM MODEL 42
3.2.3 BIOLOGICAL INTERACTIONS 43
3.3 RESEARCH METHOD 47
3.3.1 CASE SELECTION 47
3.3.2 DATA GATHERING 48
3.3.3 DATA ANALYSIS 50
3.4 RESULTS 52
3.4.1 CASE DESCRIPTION: PAYSLIP 52
3.4.2 CASE DESCRIPTION: H1GHPOT 55
3.4.3 CASE DESCRIPTION: CANDIDATE 58
3.4.4 CASE DESCRIPTION: ALUMNI 63
3.4.5 CROSS-CASE ANALYSIS 67
X
3.5 DISCUSSION AND IMPLICATIONS 71
3.5.1 FRAMEWORK ENABLES "MICRO-VIEW" ON GOVERNANCE CHANGE 71
3.5.2 INTERACTION PATTERNS BETWEEN GOVERNANCE PARAMETERS 72
3.5.3 HIDDEN INTER-CONNECTEDNESS OF EQUILIBRIUM AND REVOLUTION 73
3.5.4 IMPLICATIONS FOR PRACTICE 75
3.5.5 LIMITATIONS AND FUTURE RESEARCH 76
4 TOWARD A PROCESS VIEW ON COMPLEMENTARITY AND
SUBSTITUTION OF CONTRACTUAL AND RELATIONAL
GOVERNANCE IN OUTSOURCING RELATIONSHIPS 77
ABSTRACT 77
4.1 INTRODUCTION 78
4.2 THEORETICAL BACKGROUND 81
4.2.1 STATIC RESEARCH ON COMPLEMENTARITY AND SUBSTITUTION 81
4.2.2 DYNAMICS IN THE FORMATION OF COMPLEMENTARITY AND SUBSTITUTION.
81
4.2.3 TOWARDS A PROCESS THEORY OF COMPLEMENTARITY AND SUBSTITUTION.
83
4.3 RESEARCH METHOD 85
4.3.1 CASE SELECTION 86
4.3.2 DATA COLLECTION 87
4.3.3 DATA ANALYSIS 89
4.4 CASE DESCRIPTIONS AND RESULTS 93
4.4.1 PAYSLIP 93
4.4.2 CANDIDATE 95
4.4.3 HIGHPOT 98
4.4.4 ALUMNI 102
4.4.5 CROSS-CASE ANALYSIS 104
4.5 DISCUSSION 110
4.5.1 IT MATTERS WHAT IS COMPLEMENTED AND SUBSTITUTED 110
XI
4.5.2 COMPLEMENTARITY AND SUBSTITUTION CHANGE OVER TIME 111
4.5.3 COMPLEMENTARITY AND SUBSTITUTION ARE CAUSALLY CONNECTED 112
4.5.4 AVENUES FOR INTEGRATING PRIOR CONTRADICTIONS 113
4.6 LIMITATIONS 114
5 CONTRACTUAL AND RELATIONAL GOVERNANCE IN
OUTSOURCING RELATIONSHIPS - THE ROLE OF INFORMATION
TECHNOLOGIES 117
ABSTRACT 117
5.1 INTRODUCTION 117
5.2 THEORETICAL FOUNDATION 119
5.3 RESEARCH METHOD 122
5.4 RESULTS 124
5.4.1 EFFECTS OF TOOL USAGE ON CONTRACTUAL GOVERNANCE 124
5.4.2 EFFECTS OF TOOL USAGE ON RELATIONAL GOVERNANCE 125
5.5 DISCUSSION AND CONTRIBUTION 129
5.6 LIMITATIONS AND RESEARCH OUTLOOK 130
6 CONCLUSION 133
6.1 CONTRIBUTIONS TO RESEARCH 134
6.2 CONTRIBUTIONS TO PRACTICE 137
6.3 SUMMARY 138
REFERENCES 141
APPENDIX TO CHAPTER 1 149
APPENDIX TO CHAPTER 5 151
APPENDIX TO CHAPTER 6 153
XII |
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| author | Fischer, Thomas A. |
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| discipline | Wirtschaftswissenschaften |
| edition | 1. Aufl. |
| format | Thesis Book |
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| spelling | Fischer, Thomas A. Verfasser (DE-588)1017149321 aut Contractual and relational governance in information systems outsourcing relationships Thomas Alexander Fischer 1. Aufl. Göttingen Cuvillier 2013 XVI, 153 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Zugl.: Bern, Univ., Diss., 2012 Governance (DE-588)4639012-1 gnd rswk-swf Outsourcing (DE-588)4127582-2 gnd rswk-swf Mathematisches Modell (DE-588)4114528-8 gnd rswk-swf Informationssystem (DE-588)4072806-7 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)4113937-9 Hochschulschrift gnd-content Informationssystem (DE-588)4072806-7 s Outsourcing (DE-588)4127582-2 s Governance (DE-588)4639012-1 s Mathematisches Modell (DE-588)4114528-8 s DE-604 text/html http://deposit.dnb.de/cgi-bin/dokserv?id=4394646&prov=M&dok_var=1&dok_ext=htm Inhaltstext DE-601 pdf/application http://www.gbv.de/dms/zbw/75674847X.pdf Inhaltsverzeichnis DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027198785&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Fischer, Thomas A. Contractual and relational governance in information systems outsourcing relationships Governance (DE-588)4639012-1 gnd Outsourcing (DE-588)4127582-2 gnd Mathematisches Modell (DE-588)4114528-8 gnd Informationssystem (DE-588)4072806-7 gnd |
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| title | Contractual and relational governance in information systems outsourcing relationships |
| title_auth | Contractual and relational governance in information systems outsourcing relationships |
| title_exact_search | Contractual and relational governance in information systems outsourcing relationships |
| title_full | Contractual and relational governance in information systems outsourcing relationships Thomas Alexander Fischer |
| title_fullStr | Contractual and relational governance in information systems outsourcing relationships Thomas Alexander Fischer |
| title_full_unstemmed | Contractual and relational governance in information systems outsourcing relationships Thomas Alexander Fischer |
| title_short | Contractual and relational governance in information systems outsourcing relationships |
| title_sort | contractual and relational governance in information systems outsourcing relationships |
| topic | Governance (DE-588)4639012-1 gnd Outsourcing (DE-588)4127582-2 gnd Mathematisches Modell (DE-588)4114528-8 gnd Informationssystem (DE-588)4072806-7 gnd |
| topic_facet | Governance Outsourcing Mathematisches Modell Informationssystem Aufsatzsammlung Hochschulschrift |
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