Handbook on business process management: 2 Strategic alignment, governance, people and culture
Saved in:
| Other Authors: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Berlin [u.a.]
Springer
2015
|
| Edition: | 2. ed. |
| Series: | International handbooks on information systems
|
| Subjects: | |
| Online Access: | Inhaltstext Ausführliche Beschreibung Inhaltsverzeichnis Abstract |
| Physical Description: | XVII, 865 S. Ill., graph. Darst. |
| ISBN: | 3642451020 9783642451027 |
Staff View
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Record in the Search Index
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CONTENTS
PART I STRATEGIC ALIGNMENT
STRATEGIC ALIGNMENT MATURITY 5
JERRY LUFTMAN
DELIVERING BUSINESS STRATEGY THROUGH PROCESS MANAGEMENT 45
ROGER T. BURL
TON
MANAGEMENT OF PROCESS EXCELLENCE 79
MATHIAS KIRCHMER
VALUE-ORIENTATION IN BUSINESS PROCESS MANAGEMENT 101
JAN VOM BROCKE
AND CHRISTIAN SONNENBERG
PROCESS CAPITAL AS STRATEGIC SUCCESS FACTOR 133
MARKUS BRENNER,
ANDRE CONERS, AND BENJAMIN
MATTHIES
BUSINESS PROCESS FRAMEWORKS 153
CONSTANTIN HOUY,
PETER FETTKE, AND PETER LOOS
A FRAMEWORK FOR CLASSIFYING AND MODELING ORGANIZATIONAL
BEHAVIOR 177
CHRIS AITKEN, CHRISTINE
STEPHENSON, AND RYAN BRINKWORTH
A TAXONOMY OF BUSINESS PROCESS MANAGEMENT APPROACHES 203
TOBIAS BUCHER, DAVID RABER, AND
ROBERT WINTER
PROCESS PERFORMANCE MEASUREMENT 227
MICHAEL LEYER, DIANA HECKL, AND JIIRGEN MOORMANN
XV
HTTP://D-NB.INFO/1043640878
XVI CONTENTS
BUSINESS PROCESS ANALYTICS 243
MICHAEL ZUR MUEHLEN AND
ROBERT SHAPIRO
MANAGING REGULATORY COMPLIANCE IN BUSINESS PROCESSES 265
SHAZIA SADIQ AND GUIDO GOVERNATORI
PRIORITIZING PROCESS IMPROVEMENT: AN EXAMPLE FROM THE AUSTRALIAN
FINANCIAL SERVICES SECTOR 289
WASANA BANDARA,
ALAIN GUILLEMAIN, AND PAUL COOGANS
PART II GOVERNANCE
THE GOVERNANCE OF BUSINESS PROCESSES 311
M. LYNNE MARKUS AND
DAX D. JACOBSON
THE GOVERNANCE OF BUSINESS PROCESS MANAGEMENT 333
ANDREW SPANYI
THE PROCESS OF BUSINESS PROCESS MANAGEMENT 351
AUGUST-WILHELM SCHEER AND MICHAEL HOFFMANN
THE SERVICE PORTFOLIO OF A BPM CENTER OF EXCELLENCE 381
MICHAEL ROSEMANN
BPM CENTER OF EXCELLENCE: THE CASE OF A BRAZILIAN COMPANY 399
LEANDRO JESUS,
ANDRE MACIEIRA,
DANIEL KARRER, AND
HEITOR CAULLIRAUX
BUSINESS PROCESS STANDARDIZATION 421
ROGER TREGEAR
BUSINESS PROCESS OUTSOURCING: LEARNING FROM CASES OF A GLOBAL
OFFSHORE OUTSOURCING PROVIDER 443
JYOTI M. BHAT, JUDE
FERNANDEZ, MANISH
KUMAR, AND SUKRITI
GOEL
TOWARD A GLOBAL PROCESS MANAGEMENT SYSTEM: THE THYSSENKRUPP
PRESTA CASE 471
STEFAN NOVOTNY AND NICHOLAS ROHMANN
BUSINESS PROCESS MATURITY IN PUBLIC ADMINISTRATIONS
PETER FETTKE, JORG ZWICKER, AND PETER LOOS
485
CONTENTS XVII
PART III PEOPLE AND CULTURE
EXPERTISE IN BUSINESS PROCESS MANAGEMENT 517
ALEXANDRA KOKKONEN AND
WASANA BANDARA
BUSINESS PROCESS MANAGEMENT CURRICULUM 547
YVONNE LEDERER ANTONUCCI
DEALING WITH HUMAN-DRIVEN PROCESSES 573
KEITH HARRISON-BRONINSKI
SUBJECT-ORIENTED BUSINESS PROCESS MANAGEMENT 601
ALBERT FLEISCHMANN, WERNER SCHMIDT,
AND CHRISTIAN STARY
KNOWLEDGE ENGINEERING IN BUSINESS PROCESS MANAGEMENT 623
DIMITRIS KARAGIANNIS AND
ROBERT WOITSCH
CULTURE IN BUSINESS PROCESS MANAGEMENT: HOW CULTURAL VALUES
DETERMINE BPM SUCCESS 649
THERESA SCHMIEDEL, JAN
VOM BROCKE, AND JAN
RECKER
CULTURAL CHANGE IN PROCESS MANAGEMENT 665
ULRIKE BAUMOL
HOW ORGANIZATIONAL CULTURE FACILITATES A GLOBAL BPM PROJECT:
THE CASE OF HILTI 693
JAN VOM BROCKE,
MARTIN PETRY, THERESA
SCHMIEDEL,
AND CHRISTIAN SONNENBERG
CREATIVITY-AWARE BUSINESS PROCESS MANAGEMENT: WHAT WE CAN
LEARN FROM FILM AND VISUAL EFFECTS PRODUCTION 715
STEFAN SEIDEL, KATHERINE SHORTLAND,
DAVID COURT, AND
DIDIER ELZINGA
AN ORGANIZATIONAL APPROACH TO BPM: THE EXPERIENCE OF AN
AUSTRALIAN TRANSPORT PROVIDER 741
TONIA DE BRUIN AND
GABY DOEBELI
BUSINESS PROCESS MANAGEMENT IN INTERNATIONAL HUMANITARIAN AID. . 761
HUGH PETERKEN AND
WASANA BANDARA
WHO IS WHO 787
INDEX
847
HANDBOOK ON BUSINESS PROCESS MANAGEMENT 2
/
: 2015
ABSTRACT / INHALTSTEXT
BUSINESS PROCESS MANAGEMENT (BPM) HAS BECOME ONE OF THE MOST WIDELY USED
APPROACHES FOR THE DESIGN OF MODERN ORGANIZATIONAL AND INFORMATION
SYSTEMS. THE CONSCIOUS TREATMENT OF BUSINESS PROCESSES AS SIGNIFICANT
CORPORATE ASSETS HAS FACILITATED SUBSTANTIAL IMPROVEMENTS IN
ORGANIZATIONAL PERFORMANCE BUT IS ALSO USED TO ENSURE THE CONFORMANCE OF
CORPORATE ACTIVITIES. THIS HANDBOOK PRESENTS IN TWO VOLUMES THE
CONTEMPORARY BODY OF KNOWLEDGE AS ARTICULATED BY THE WORLD'S LEADING BPM
THOUGHT LEADERS. THIS SECOND VOLUME FOCUSES ON THE MANAGERIAL AND
ORGANIZATIONAL CHALLENGES OF BPM SUCH AS STRATEGIC AND CULTURAL
ALIGNMENT, GOVERNANCE AND THE EDUCATION OF BPM STAKEHOLDERS. AS SUCH,
THIS BOOK PROVIDES CONCEPTS AND METHODOLOGIES FOR THE INTEGRATION OF
BPM. EACH CHAPTER HAS BEEN CONTRIBUTED BY LEADING INTERNATIONAL EXPERTS.
SELECTED CASE STUDIES COMPLEMENT THEIR VIEWS AND LEAD TO A SUMMARY OF
BPM EXPERTISE THAT IS UNIQUE IN ITS COVERAGE OF THE MOST CRITICAL
SUCCESS FACTORS OF BPM. THE SECOND EDITION OF THIS HANDBOOK HAS BEEN
SIGNIFICANTLY REVISED AND EXTENDED. EACH CHAPTER HAS BEEN UPDATED TO
REFLECT THE MOST CURRENT DEVELOPMENTS. THIS INCLUDES IN PARTICULAR NEW
TECHNOLOGIES SUCH AS IN-MEMORY DATA AND PROCESS MANAGEMENT, SOCIAL MEDIA
AND NETWORKS. A FURTHER FOCUS OF THIS REVISED AND EXTENDED EDITION IS ON
THE ACTUAL DEPLOYMENT OF THE PROPOSED THEORETICAL CONCEPTS. THIS VOLUME
INCLUDES A NUMBER OF ENTIRE NEW CHAPTERS FROM SOME OF THE WORLD'S
LEADING EXPERTS IN THE DOMAIN OF BPM. "THE PRACTICE OF BUSINESS
PROCESS MANAGEMENT HAS PROGRESSED SIGNIFICANTLY SINCE MICHAEL HAMMER AND
I WROTE THE REENGINEERING BOOK. THIS "HANDBOOK" PRESENTS THE MOST
COMPLETE DESCRIPTION OF THE COMPETENCIES REQUIRED FOR BPM AND
EXHAUSTIVELY DESCRIBES WHAT WE HAVE LEARNED ABOUT PROCESS MANAGEMENT IN
THE LAST 20 YEARS." JIM CHAMPY (CO-AUTHOR OF THE BEST-SELLER
´BUSINESS PROCESS REENGINEERING´ BY MICHAEL HAMMER AND JIM CHAMPY)
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT. |
| any_adam_object | 1 |
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| discipline | Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
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| indexdate | 2024-08-03T01:20:57Z |
| institution | BVB |
| isbn | 3642451020 9783642451027 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027188408 |
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| publishDate | 2015 |
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| series2 | International handbooks on information systems |
| spelling | Handbook on business process management 2 Strategic alignment, governance, people and culture Jan vom Brocke ... eds. 2. ed. Berlin [u.a.] Springer 2015 XVII, 865 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier International handbooks on information systems Wirtschaftsinformatik Anwendung von Informationssystemen (einschl. Internet) Informationsmanagement (DE-588)4114012-6 gnd rswk-swf Prozessmanagement (DE-588)4353072-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf Informationssystem (DE-588)4072806-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Prozessmanagement (DE-588)4353072-2 s Informationsmanagement (DE-588)4114012-6 s Informationssystem (DE-588)4072806-7 s DE-604 Managementinformationssystem (DE-588)4074518-1 s Betriebliches Informationssystem (DE-588)4069386-7 s Vom Brocke, Jan (DE-588)131743279 edt (DE-604)BV036681532 2 Erscheint auch als Online-Ausgabe 978-3-642-45103-4 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=4490117&prov=M&dok_var=1&dok_ext=htm Inhaltstext text/html http://www.springer.com/de/book/9783642451027 Ausführliche Beschreibung DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027188408&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Springer Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027188408&sequence=000005&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Abstract |
| spellingShingle | Handbook on business process management Wirtschaftsinformatik Anwendung von Informationssystemen (einschl. Internet) Informationsmanagement (DE-588)4114012-6 gnd Prozessmanagement (DE-588)4353072-2 gnd Unternehmen (DE-588)4061963-1 gnd Managementinformationssystem (DE-588)4074518-1 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd Informationssystem (DE-588)4072806-7 gnd |
| subject_GND | (DE-588)4114012-6 (DE-588)4353072-2 (DE-588)4061963-1 (DE-588)4074518-1 (DE-588)4069386-7 (DE-588)4072806-7 |
| title | Handbook on business process management |
| title_auth | Handbook on business process management |
| title_exact_search | Handbook on business process management |
| title_full | Handbook on business process management 2 Strategic alignment, governance, people and culture Jan vom Brocke ... eds. |
| title_fullStr | Handbook on business process management 2 Strategic alignment, governance, people and culture Jan vom Brocke ... eds. |
| title_full_unstemmed | Handbook on business process management 2 Strategic alignment, governance, people and culture Jan vom Brocke ... eds. |
| title_short | Handbook on business process management |
| title_sort | handbook on business process management strategic alignment governance people and culture |
| topic | Wirtschaftsinformatik Anwendung von Informationssystemen (einschl. Internet) Informationsmanagement (DE-588)4114012-6 gnd Prozessmanagement (DE-588)4353072-2 gnd Unternehmen (DE-588)4061963-1 gnd Managementinformationssystem (DE-588)4074518-1 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd Informationssystem (DE-588)4072806-7 gnd |
| topic_facet | Wirtschaftsinformatik Anwendung von Informationssystemen (einschl. Internet) Informationsmanagement Prozessmanagement Unternehmen Managementinformationssystem Betriebliches Informationssystem Informationssystem |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=4490117&prov=M&dok_var=1&dok_ext=htm http://www.springer.com/de/book/9783642451027 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027188408&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027188408&sequence=000005&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV036681532 |
| work_keys_str_mv | AT vombrockejan handbookonbusinessprocessmanagement2 |