Sarkar, D. (2008). Lean for service organizations and offices: A holistic approach for achieving operational excellence and improvements. ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)Sarkar, Debashis. Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements. Milwaukee, Wis: ASQ Quality Press, 2008.
MLA-Zitierstil (9. Ausg.)Sarkar, Debashis. Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements. ASQ Quality Press, 2008.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.