Castañeda-Méndez, K. (2013). What's your problem?: Identifying and solving the five types of process problems. Taylor & Francis.
Chicago-Zitierstil (17. Ausg.)Castañeda-Méndez, Kicab. What's Your Problem?: Identifying and Solving the Five Types of Process Problems. Boca Raton: Taylor & Francis, 2013.
MLA-Zitierstil (9. Ausg.)Castañeda-Méndez, Kicab. What's Your Problem?: Identifying and Solving the Five Types of Process Problems. Taylor & Francis, 2013.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.