APA (7th ed.) Citation

Peelen, E., & Beltman, R. (2013). Customer relationship management (2. ed.). Pearson.

Chicago Style (17th ed.) Citation

Peelen, Ed, and Rob Beltman. Customer Relationship Management. 2. ed. Harlow ; Munich [u.a.]: Pearson, 2013.

MLA (9th ed.) Citation

Peelen, Ed, and Rob Beltman. Customer Relationship Management. 2. ed. Pearson, 2013.