Goodey, P. (2013). Salesforce CRM: The definitive admin handbook ; a comprehensive guide for the setup, configuration, and customization of Salesforce CRM (2nd ed.). Packt Pub.
Chicago Style (17th ed.) CitationGoodey, Paul. Salesforce CRM: The Definitive Admin Handbook ; a Comprehensive Guide for the Setup, Configuration, and Customization of Salesforce CRM. 2nd ed. Birmingham, UK: Packt Pub, 2013.
MLA (9th ed.) CitationGoodey, Paul. Salesforce CRM: The Definitive Admin Handbook ; a Comprehensive Guide for the Setup, Configuration, and Customization of Salesforce CRM. 2nd ed. Packt Pub, 2013.
Warning: These citations may not always be 100% accurate.