Participatory IT design: designing for business and workplace realities
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cambridge, Mass. [u.a.]
MIT Press
2004
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Item Description: | Hier auch später erschienene, unveränderte Nachdrucke |
| Physical Description: | XVIII, 337 S. Ill., graph. Darst. 23 cm |
| ISBN: | 026202568X 9780262512442 |
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Record in the Search Index
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|---|---|
| adam_text | Contents
List of Illustrations.............................xiii
Preface ....................................xvii
Acknowledgments............................xvü
Introduction...................................1
Target Audience and Structure....................3
I Concepts and Principles...............9
Chapter 1. IT Design...........................11
1.1 What Is IT Design?.........................11
1.2 Overview of the MUST Method................17
1.3 Why IT Design?...........................22
1.4 Organizing and Managing IT Design Projects.....26
1.5 Relating to Other Methods...................29
1.6 Five Examples of IT Design Projects ............32
1.6.1 Example 1 : A Focused Project in a
Small Business .......................34
1.6.2 Example 2: An Ambitious Project in a
Big Company ........................36
1.6.3 Example 3: A Supplier Investigates the
Feasibility of a Standard System...........41
1.6.4 Example 4: Focus on Strategic Alignment ... 44
1.6.5 Example 5: Clarifying Organizational
Potentials ...........................47
1.6.6 Summary ...........................50
Chapter 2. Principles of the Method...............53
2.1 The Principle of a Coherent Vision for Change .... 53
2.2 The Principle of Genuine User Participation ......58
2.2.1 Mutual Learning Process ...............61
2.3 The Principle of Firsthand Experience
with Work Practices........................65
2.4 The Principle of Anchoring Visions.............70
2.5 Conflicts and Dilemmas in IT Design ...........75
II Phases of the Method ...............81
Chapter 3. Phases, Decisions, and Contexts.........83
Bedker, Kensing, and Stmonsen VÝÝ
Contents
Chapter 4. Initiation Phase: Project Establishment ... 91
4.1 Objective ................................92
4.2 Motivation ...............................92
4.3 Situations and Ambitions.....................93
4.4 Examples of Initiation Phases .................96
4.4.1 Situation 1 : Routine....................96
4.4.2 Situation 2: Mutual Introduction...........97
4.4.3 Situation 3: Hesitation, Disagreement,
or Conflict ...........................98
4.5 Possible Phase Activities ....................100
4.5.1 Planning the Initiation Phase ............100
4.5.2 Establishing an Overview............... 101
4.5.3 Defining the Assignment ...............102
4.5.4 Identifying Critical Factors ..............102
4.5.5 Clarifying the In-Line Analysis Phase.......103
4.5.6 Organizing the Project.................104
4.5.7 Choosing the Participants...............105
4.5.8 Identifying Stakeholders................107
4.5.9 Starting Project Anchoring ..............108
4.5.10 Establishing the Project Group Socially .... 109
4.5.11 Writing the Project Charter.............110
4.5.12 Planning the Process..................110
4.6 Possible Results of the Phase.................Ill
4.6.1 Results in Terms of the IT Design Project .... 112
4.6.2 Results in Terms of the
Implementation Project.................113
4.6.3 Results in Terms of Business Strategy.......114
4.6.4 Results in Terms of Work Practices.........114
4.6.5 Results in Terms of IT Systems............114
4.6.6 Results in Terms of the IT Platform.........115
4.7 Summary and Literature....................115
Chapter 5. In-Line Analysis Phase:
Strategic Alignment Analysis ..........117
5.1 Objective ...............................117
5.2 Motivation ..............................118
5.3 Situations and Ambitions....................119
5.4 Examples of In-Line Analysis Phases ...........122
5.4.1 Situation 1 : The In-Line Analysis Phase
Is Irrelevant.........................122
5.4.2 Situation 2: Routine...................123
5.4.3 Situation 3: Responsibility Is Delegated.....124
5.4.4 Situation 4: Strategic Clarification
Is Required..........................125
5.5 Possible Phase Activities ....................128
5.5.1 Analyzing the Environment..............129
5.5.2 Analyzing the Business Strategy..........130
VIÝ j Participatory IT Design
5.5.3 Analyzing the IT Strategy............... 130
5.5.4 Innovative Technology Analysis.......... 132
5.5.5 Identifying the Project s Work Domains .... 132
5.5.6 Writing a Report..................... 133
5.6 Possible Results of the Phase ................ 134
5.6.1 Results in Terms of the Design Project ..... 135
5.6.2 Results in Terms of the
Implementation Project................ 135
5.6.3 Results in Terms of Business Strategy...... 136
5.6.4 Results in Terms of Work Practices........ 136
5.6.5 Results in Terms of IT Systems ........... 137
5.6.6 Results in Terms of the IT platform........ 137
5.7 Summary and Literature ................... 137
Chapter 6. In-Depth Analysis Phase:
Ethnographically Inspired Analysis ..... 139
6.1 Objective............................... 139
6.2 Motivation.............................. 140
6.3 Situations and Ambitions................... 141
6.4 Examples of In-Depth Analysis Phases ......... 143
6.4.1 Situation 1: Condensed In-Depth
Analysis Phase ...................... 143
6.4.2 Situation 2: Comprehensive but
Focused Analysis..................... 144
6.4.3 Situation 3: Broad Analysis of Limited Scope 146
6.4.4 Situation 4: Comprehensive and
Broad Analysis ...................... 148
6.5 Possible Phase Activities.................... 149
6.5.1 Planning the In-Depth Analysis Phase..... 150
6.5.2 Data Gathering...................... 151
6.5.3 Analysis ........................... 153
6.5.4 Presentation........................ 156
6.5.5 Changing Focus ..................... 158
6.5.6 Reporting .......................... 158
6.6 Possible Results of the Phase ................ 159
6.6.1 Results in Terms of the Design Project ..... 160
6.6.2 Results in Terms of the
Implementation Project................ 161
6.6.3 Results in Terms of Business Strategy...... 161
6.6.4 Results in Terms of Work Practices........ 161
6.6.5 Results in Terms of IT Systems........... 162
6.6.6 Results in Terms of the IT Platform........ 163
6.7 Summary and Literature ................... 163
Chapter 7. Innovation Phase: Vision Development .. 165
7.1 Objective............................... 166
7.2 Motivation.............................. 167
Bedker, Kensing, and Simonsen IX
Contents
7.3 Situations and Ambitions....................168
7.4 Examples of Innovation Phases...............170
7.4.1 Situation 1 : Market Study...............170
7.4.2 Situation 2: Adapting Work Organization
to Standard Systems...................171
7.4.3 Situation 3: Adapting IT Systems to
Work Organization....................174
7.4.4 Situation 4: Simultaneous Development of
IT Systems and Work Organization........176
7.5 Possible Phase Activities ....................178
7.5.1 Planning the Innovation Phase...........179
7.5.2 Market Study........................179
7.5.3 Developing and Gathering Ideas .........180
7.5.4 Mock-Ups and Prototypes...............182
7.5.5 Identifying Qualification Requirements.....183
7.5.6 Consequence Analyses.................183
7.5.7 Implementation Strategy and Plan ........185
7.5.8 Writing a Design Project Report...........186
7.6 Possible Results of the Phase.................188
7.6.1 Results in Terms of the Design Project......189
7.6.2 Results in Terms of the
Implementation Project.................189
7.6.3 Results in Terms of Business Strategy.......190
7.6.4 Results in Terms of Work Practices.........190
7.6.5 Results in Terms of IT Systems............191
7.6.6 Results in Terms of the IT Platform........ 192
7.7 Summary and Literature....................192
III Method, Tools, and Techniques.......195
Chapter 8. An Overview of Techniques ...........197
8.1 Overview ...............................197
8.2 Data Gathering...........................202
8.3 Analysis and Presentation...................203
8.4 Brief Description of MUST Method Techniques___205
Chapter 9. Tools and Techniques................217
9.1 Baseline Planning.........................217
9.2 Review.................................222
9.3 Hearing ................................225
9.4 Interview ...............................228
9.4.1 Preparation .........................230
9.4.2 Execution...........................231
9.4.3 Processing ..........................231
9.5 Document Analysis........................233
9.6 Functional Analysis........................235
Participatory IT Design
Contents
7.3 Situations and Ambitions....................168
7.4 Examples of Innovation Phases...............170
7.4.1 Situation 1 : Market Study...............170
7.4.2 Situation 2: Adapting Work Organization
to Standard Systems...................171
7.4.3 Situation 3: Adapting IT Systems to
Work Organization....................174
7.4.4 Situation 4: Simultaneous Development of
IT Systems and Work Organization........176
7.5 Possible Phase Activities ....................178
7.5.1 Planning the Innovation Phase...........179
7.5.2 Market Study........................179
7.5.3 Developing and Gathering Ideas .........180
7.5.4 Mock-Ups and Prototypes...............182
7.5.5 Identifying Qualification Requirements.....183
7.5.6 Consequence Analyses.................183
7.5.7 Implementation Strategy and Plan ........185
7.5.8 Writing a Design Project Report...........186
7.6 Possible Results of the Phase.................188
7.6.1 Results in Terms of the Design Project......189
7.6.2 Results in Terms of the
Implementation Project.................189
7.6.3 Results in Terms of Business Strategy.......190
7.6.4 Results in Terms of Work Practices.........190
7.6.5 Results in Terms of IT Systems............191
7.6.6 Results in Terms of the IT Platform........ 192
7.7 Summary and Literature....................192
III Method, Tools, and Techniques.......195
Chapter 8. An Overview of Techniques ...........197
8.1 Overview ...............................197
8.2 Data Gathering...........................202
8.3 Analysis and Presentation...................203
8.4 Brief Description of MUST Method Techniques___205
Chapter 9. Tools and Techniques................217
9.1 Baseline Planning.........................217
9.2 Review.................................222
9.3 Hearing ................................225
9.4 Interview ...............................228
9.4.1 Preparation .........................230
9.4.2 Execution...........................231
9.4.3 Processing ..........................231
9.5 Document Analysis........................233
9.6 Functional Analysis........................235
Participatory IT Design
Contents
Objectives...............................314
Size....................................315
Prerequisites.............................315
Contents................................315
Format.................................315
Pedagogical Considerations..................318
Examination .............................318
References .................................323
MUST Publications ...........................331
Index .....................................335
XII Participatory IT Design
|
| any_adam_object | 1 |
| author | Bødker, Keld Kensing, Finn Simonsen, Jesper |
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| dewey-search | 004.2/1 |
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| dewey-tens | 000 - Computer science, information, general works |
| discipline | Informatik |
| format | Book |
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| id | DE-604.BV041233154 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:42:45Z |
| institution | BVB |
| isbn | 026202568X 9780262512442 |
| language | English |
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| physical | XVIII, 337 S. Ill., graph. Darst. 23 cm |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | MIT Press |
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| spelling | Bødker, Keld Verfasser aut Participatory IT design designing for business and workplace realities Keld Bødker ; Finn Kensing ; Jesper Simonsen Cambridge, Mass. [u.a.] MIT Press 2004 XVIII, 337 S. Ill., graph. Darst. 23 cm txt rdacontent n rdamedia nc rdacarrier Hier auch später erschienene, unveränderte Nachdrucke Informationssystem (DE-588)4072806-7 gnd rswk-swf Systementwurf (DE-588)4261480-6 gnd rswk-swf Projektmanagement (DE-588)4047441-0 gnd rswk-swf Partizipation (DE-588)4044789-3 gnd rswk-swf Systemanalyse (DE-588)4116673-5 gnd rswk-swf Software Engineering (DE-588)4116521-4 gnd rswk-swf Informationssystem (DE-588)4072806-7 s Systemanalyse (DE-588)4116673-5 s Systementwurf (DE-588)4261480-6 s Partizipation (DE-588)4044789-3 s Software Engineering (DE-588)4116521-4 s Projektmanagement (DE-588)4047441-0 s DE-604 Kensing, Finn Verfasser aut Simonsen, Jesper Verfasser aut DE-601 pdf/application http://www.gbv.de/dms/bowker/toc/9780262512442.pdf Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026207481&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bødker, Keld Kensing, Finn Simonsen, Jesper Participatory IT design designing for business and workplace realities Informationssystem (DE-588)4072806-7 gnd Systementwurf (DE-588)4261480-6 gnd Projektmanagement (DE-588)4047441-0 gnd Partizipation (DE-588)4044789-3 gnd Systemanalyse (DE-588)4116673-5 gnd Software Engineering (DE-588)4116521-4 gnd |
| subject_GND | (DE-588)4072806-7 (DE-588)4261480-6 (DE-588)4047441-0 (DE-588)4044789-3 (DE-588)4116673-5 (DE-588)4116521-4 |
| title | Participatory IT design designing for business and workplace realities |
| title_auth | Participatory IT design designing for business and workplace realities |
| title_exact_search | Participatory IT design designing for business and workplace realities |
| title_full | Participatory IT design designing for business and workplace realities Keld Bødker ; Finn Kensing ; Jesper Simonsen |
| title_fullStr | Participatory IT design designing for business and workplace realities Keld Bødker ; Finn Kensing ; Jesper Simonsen |
| title_full_unstemmed | Participatory IT design designing for business and workplace realities Keld Bødker ; Finn Kensing ; Jesper Simonsen |
| title_short | Participatory IT design |
| title_sort | participatory it design designing for business and workplace realities |
| title_sub | designing for business and workplace realities |
| topic | Informationssystem (DE-588)4072806-7 gnd Systementwurf (DE-588)4261480-6 gnd Projektmanagement (DE-588)4047441-0 gnd Partizipation (DE-588)4044789-3 gnd Systemanalyse (DE-588)4116673-5 gnd Software Engineering (DE-588)4116521-4 gnd |
| topic_facet | Informationssystem Systementwurf Projektmanagement Partizipation Systemanalyse Software Engineering |
| url | http://www.gbv.de/dms/bowker/toc/9780262512442.pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026207481&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT bødkerkeld participatoryitdesigndesigningforbusinessandworkplacerealities AT kensingfinn participatoryitdesigndesigningforbusinessandworkplacerealities AT simonsenjesper participatoryitdesigndesigningforbusinessandworkplacerealities |
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